Exit this survey Printing & Publishing Customer Satisfaction 1. Question Title * 1. How satisfied are you with the printing product(s) you recently purchased from Printing and Publishing? Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied Question Title * 2. Please specify your satisfaction level with our staff with regard to: Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied our customer service satisfied your needs our customer service satisfied your needs Very Satisfied our customer service satisfied your needs Somewhat Satisfied our customer service satisfied your needs Neither Satisfied Nor Dissatisfied our customer service satisfied your needs Somewhat Dissatisfied our customer service satisfied your needs Very Dissatisfied timeliness of response to your inquiries timeliness of response to your inquiries Very Satisfied timeliness of response to your inquiries Somewhat Satisfied timeliness of response to your inquiries Neither Satisfied Nor Dissatisfied timeliness of response to your inquiries Somewhat Dissatisfied timeliness of response to your inquiries Very Dissatisfied print job was timely print job was timely Very Satisfied print job was timely Somewhat Satisfied print job was timely Neither Satisfied Nor Dissatisfied print job was timely Somewhat Dissatisfied print job was timely Very Dissatisfied product knowledge product knowledge Very Satisfied product knowledge Somewhat Satisfied product knowledge Neither Satisfied Nor Dissatisfied product knowledge Somewhat Dissatisfied product knowledge Very Dissatisfied understanding your business needs understanding your business needs Very Satisfied understanding your business needs Somewhat Satisfied understanding your business needs Neither Satisfied Nor Dissatisfied understanding your business needs Somewhat Dissatisfied understanding your business needs Very Dissatisfied Question Title * 3. What specific things can we do to increase your satisfaction with our products and services? Please provide your work order number, name andcontact information (name and contact data are optional) as this will assist us in process improvements. Done