To help us better serve you, we ask that you please take a few minutes to complete this survey.

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* 1. Name (Optional)

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* 2. Email (Optional)

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* 3. Which of the following describes your primary responsibilities with booking corporate travel at LSU?

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* 4. In the past 12 months how many business trips have you booked with Shorts Travel? (approx.)

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* 5. Do you mostly travel domestically or internationally?

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* 6. When booking travel online utilizing STO Travel, how satisfied are you  with the following:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Tool provided competitively priced flight, hotel or rental car options.
Tool provided access to adequate choice of airlines, hotels or rental car.
Performance of STO (i.e., speed and reliability)
Accuracy and completeness of itinerary (i.e. reservations are confirmed as requested)
My overall satisfaction with STO travel tool is high and I would recommend using this tool.
 My overall satisfaction with your service is high.  I would recommend you to others.

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* 7. When booking travel directly with Shorts Travel Management, how satisfied are you with the following:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Agent was courteous and professional.  
Agent was knowledgeable about the travel industry.
Agent was accurate when booking my trip (i.e. reservations are confirmed as requested). 
 My overall satisfaction with Shorts Travel agents are high.  I would recommend them to others.

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* 8. Additional Comments:

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