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Visit Wales - Skills and recruitment survey 2026

We are gathering insights from tourism and hospitality businesses to better understand current skills, training needs and workforce challenges across the sector. Your responses will help shape future support and policy development.

The survey should take around 5 minutes to complete. All responses are confidential and will only be used in aggregated reporting.

If you have any questions or issues, please contact: natalie.hughes@gov.wales
ABOUT YOUR BUSINESS:
1.Business Size: How many people do you currently employ? (Please include full-time, part-time and seasonal staff)
2.Business Type: Which part of the hospitality and tourism sector best describes your business?
SKILLS AND INVESTMENT LANDSCAPE:
3. Current environment: How would you describe the current environment for investing in staff skills and training?
4.Current training approaches: Which of the following types of training do you/your staff currently use? (select all that apply)
RECRUITMENT AND SKILLS GAPS:
5.Roles most affected: Which roles are most affected by skills gaps?
6.Recruitment challenges: What are the main challenges you face when recruiting?
SKILLS AND WORKFORCE NEEDS:
7.Skills and workforce challenges: What are the top three skills challenges your business is currently facing? (Please select up to three)
8.Digital skill priorities: Which digital skills are priorities for your business?
INVESTMENT FACTORS AND BUSINESS PLANNING:
9.Factors influencing skills investment: Which factors most influence your ability to invest in skills and training? (Select all that apply)
10.Impact on planning confidence: To what extent do skills gaps or training needs affect your confidence in planning for the future?
11.In what ways do skills and training needs influence your short or long-term business planning?
FUTURE PRIORITIES AND SUPPORT NEEDS:
12.Priority Level: How much of a priority is skills development for your business over the next 12–24 months?
13.Support needed: What would most help your business to invest more in skills and training?
Thank you for taking the time to complete this survey. Your feedback is extremely valuable and will help shape future skills, training and workforce support for the tourism and hospitality sector in Wales. We appreciate your contribution.

Please click on "Done" to submit your answers.