Release Notes Improvement Survey Question Title * 1. How often do you read the bulletins (release notes) that accompany the application updates and releases? Every release and update Major quarterly releases only Only when I'm looking for specific information Seldom Never Every release and update Major quarterly releases only Only when I'm looking for specific information Seldom Never OK Question Title * 2. How would you rate the quality of the bulletins (release notes) that accompany each software update and release? Excellent Above average Average Below average Poor Not sure / Haven't read them Excellent Above average Average Below average Poor Not sure / Haven't read them OK Question Title * 3. What information in the release notes is most important to you? Rank these 1 (most important) to 5 (least important). 1 2 3 4 5 Information about new features 1 2 3 4 5 Explanation of resolved issues 1 2 3 4 5 Notification of updated/approved payroll tax forms 1 2 3 4 5 Notification of changes to tax rates, limits, or tax agent information 1 2 3 4 5 Links to further help and resources OK Question Title * 4. How does your firm review and share the information provided in the bulletins? Mark all that apply. One person reads the bulletin and shares relevant information with others. We read the bulletins as a group. We read the bulletins individually. We don’t read the bulletins. Other (please explain) OK Question Title * 5. If you do NOT read the bulletins (release notes), why not? Mark all that apply. The information is not relevant to me. The document is too long. I can’t find the information I need. Someone else tells me what I need to know. N/A - I do read the bulletins. Other (please explain) OK Question Title Please read this section of release note sample text before answering questions 6 and 7. OK Question Title * 6. How do you feel about the level of information detail included in this sample? Too much Just right Not enough Too much Just right Not enough OK Question Title * 7. After reading the sample, how clearly do you understand the changes that were made in the application? Extremely clearly Moderately clearly Not at all clearly Extremely clearly Moderately clearly Not at all clearly OK Question Title * 8. Please provide any further comments or suggestions about user bulletins/release notes. OK Question Title * 9. Would you like to participate in future research? No, thank you. Yes. (Please enter your name and email address) OK DONE
