Exit this survey >> Education Program Survey Fort William Historical Park (FWHP) takes the views and opinions of its visitors very seriously. Your suggestions are used to improve our education programming as well as to create new programs. We would appreciate if you would take a few minutes to fill out this survey. All information collected is completely confidential and is used solely to develop our products and services. Thank you for helping FWHP achieve its objective of continually enriching the heritage, entertainment, and educational experiences we offer our visitors. Question Title * 1. Please Enter the following information. School Supervising Teacher Program Name Date of Program Question Title * 2. Please rate our customer service using the following scale. Excellent/Outstanding Very Good Good Fair Needs Improvement N/A Sufficient information on program options provided Sufficient information on program options provided Excellent/Outstanding Sufficient information on program options provided Very Good Sufficient information on program options provided Good Sufficient information on program options provided Fair Sufficient information on program options provided Needs Improvement Sufficient information on program options provided N/A Ease of reservations process (booking, payment, etc.) Ease of reservations process (booking, payment, etc.) Excellent/Outstanding Ease of reservations process (booking, payment, etc.) Very Good Ease of reservations process (booking, payment, etc.) Good Ease of reservations process (booking, payment, etc.) Fair Ease of reservations process (booking, payment, etc.) Needs Improvement Ease of reservations process (booking, payment, etc.) N/A Comments and Suggestions Question Title * 3. Please rate the following aspects of your program experience. Excellent/Outstanding Very Good Good Fair Needs Improvement N/A Hands-on activities for students Hands-on activities for students Excellent/Outstanding Hands-on activities for students Very Good Hands-on activities for students Good Hands-on activities for students Fair Hands-on activities for students Needs Improvement Hands-on activities for students N/A Age-appropriateness of program Age-appropriateness of program Excellent/Outstanding Age-appropriateness of program Very Good Age-appropriateness of program Good Age-appropriateness of program Fair Age-appropriateness of program Needs Improvement Age-appropriateness of program N/A Curriculum relevance Curriculum relevance Excellent/Outstanding Curriculum relevance Very Good Curriculum relevance Good Curriculum relevance Fair Curriculum relevance Needs Improvement Curriculum relevance N/A Ability to hold students’ attention Ability to hold students’ attention Excellent/Outstanding Ability to hold students’ attention Very Good Ability to hold students’ attention Good Ability to hold students’ attention Fair Ability to hold students’ attention Needs Improvement Ability to hold students’ attention N/A Adequate staffing levels Adequate staffing levels Excellent/Outstanding Adequate staffing levels Very Good Adequate staffing levels Good Adequate staffing levels Fair Adequate staffing levels Needs Improvement Adequate staffing levels N/A Overall program experience Overall program experience Excellent/Outstanding Overall program experience Very Good Overall program experience Good Overall program experience Fair Overall program experience Needs Improvement Overall program experience N/A Comments and Suggestions Question Title * 4. What activities did the students enjoy? The Most The Least Question Title * 5. What were the greatest strengths of the program? Question Title * 6. In what ways could the program improve? Question Title * 7. How did you find out about this program? Please check all that apply. Previous experience at FWHP Ed Program Guide delivered to school Web site Word of mouth Other (please specify) Question Title * 8. If you used our website www.fwhp.ca to plan your visit please rate your experience. Excellent/Outstanding Very Good Good Fair Needs Improvement N/A Ease of finding information Ease of finding information Excellent/Outstanding Ease of finding information Very Good Ease of finding information Good Ease of finding information Fair Ease of finding information Needs Improvement Ease of finding information N/A Relevance of information Relevance of information Excellent/Outstanding Relevance of information Very Good Relevance of information Good Relevance of information Fair Relevance of information Needs Improvement Relevance of information N/A Teacher resources and guides Teacher resources and guides Excellent/Outstanding Teacher resources and guides Very Good Teacher resources and guides Good Teacher resources and guides Fair Teacher resources and guides Needs Improvement Teacher resources and guides N/A Question Title * 9. What new programs or services would you like to see offered by FWHP? Question Title * 10. EMAIL: Question Title * 11. Consent: Please check this box if FWHP has your consent to send you our email newsletter. We do not share your email with anyone. Please complete and return this survey to the Visitor Center Admissions counter or email it to info@fwhp.ca, fax (807)473-2327 or mail it to:Fort William Historical Park1350 King Road Thunder Bay, ON P7K 1L7Visit our website at www.fwhp.ca and complete the visitor feedback survey online. Done