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VINZ Customer Feedback

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Thank you for using VINZ for your vehicle inspection.

To help us monitor and improve our customer service, we’d love your feedback on your experience.

* Required field
1.Vehicle registration number(Required.)
2.Full name(Required.)
3.Email(Required.)
4.Mobile(Required.)
5.Which branch did you use?(Required.)
6.Select the VINZ service/s purchased(Required.)
7.How would you rate the location?(Required.)
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
8.How would you rate the friendliness / helpfulness of our staff?(Required.)
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
9.How would you rate the efficiency of our staff?(Required.)
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
10.How would you rate the waiting time?(Required.)
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
11.How would you rate the cleanliness of our waiting area?(Required.)
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
12.How would you rate the quality of the information provided?(Required.)
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
13.Please rate your overall experience.(Required.)
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
14.Did you receive any advice on future repairs or servicing requirements?
15.Did you receive a WoF or CoF reminder from VINZ?
16.Would you like to receive a WoF or CoF reminder?
17.Based on your experience, would you use VINZ in the future?(Required.)
18.Any further thoughts or comments?