Head Start/ Early Head Start
Satisfaction Survey 2017

1. Family Forum, Inc.

This is a satisfaction survey for families enrolled in Head Start/ Early Head Start during the 2016-2017 school year to assess program effectiveness and plan for improvements.

Question Title

* 1. This past year my child was enrolled in?

Head Start

Early Head Start

Question Title

* 2. How satisfied were you with the Head Start/ EHS program this year?

Extremely satisfied

Satisfied

Neither satisfied nor dissatisfied

Not satisfied

Question Title

* 3. Rate the following services of the Head Start/ EHS program.

	Very satisfied	Satisfied	Neither satisfied nor dissatisfied	Not satisfied
School Readiness	School Readiness Very satisfied	School Readiness Satisfied	School Readiness Neither satisfied nor dissatisfied	School Readiness Not satisfied
Parent Involvement	Parent Involvement Very satisfied	Parent Involvement Satisfied	Parent Involvement Neither satisfied nor dissatisfied	Parent Involvement Not satisfied
Transportation	Transportation Very satisfied	Transportation Satisfied	Transportation Neither satisfied nor dissatisfied	Transportation Not satisfied
Food Service	Food Service Very satisfied	Food Service Satisfied	Food Service Neither satisfied nor dissatisfied	Food Service Not satisfied
Family Engagement	Family Engagement Very satisfied	Family Engagement Satisfied	Family Engagement Neither satisfied nor dissatisfied	Family Engagement Not satisfied
Health Services	Health Services Very satisfied	Health Services Satisfied	Health Services Neither satisfied nor dissatisfied	Health Services Not satisfied

Question Title

* 4. To what extent do you know how your child is doing socially at school?

Quite a bit

Somewhat

A little bit

Not at all

Question Title

* 5. How often do you have conversations with your child about what he /she is learning at school?

Almost all the time

Frequently

Sometimes

Once in a while

Question Title

* 6. How often do you help your child engage in activities which are educational outside the home?

Almost all the time

Frequently

Sometimes

Once in a while

Question Title

* 7. Did your teacher explain the Galileo Parent Center ?

Yes

Question Title

* 8. Have you used the Galileo Parent Center online?

Yes

If not, Why?

Question Title

* 9. How helpful was the discussion of your child's Galileo outcome scores to you?
(These scores show your child's progress in the domains of learning)

Very helpful

Helpful

Not helpful

We did not discuss the scores

Question Title

* 10. Were you involved in your child's educational planning in the Head Start/ Early Head Start program, including home visits?

Very Involved

Moderately Involved

Slightly Involved

Not Involved

I don't know

Question Title

* 11. Did you and your child read more books together this last year as a result of your enrollment in Head Start/ Early Head Start?

Yes

Question Title

* 12. How effective were our teacher - parent communications to you?

Not effective

Very effective

Effective

Question Title

* 13. Did you complete the family goals you set at the beginning of the school year?

Yes, all of them

Yes, some of them

No, none of them

I did not set any goals

Question Title

* 14. Did you engage your child in more conversations about things that interest him or her this last year as a result of Head Start?

Yes

Question Title

* 15. How involved were you at Head Start/ Early Head Start this year? Select all that apply.

	Often	Sometimes	Rarely	Never	N/A
Volunteered in the classroom	Volunteered in the classroom Often	Volunteered in the classroom Sometimes	Volunteered in the classroom Rarely	Volunteered in the classroom Never	Volunteered in the classroom N/A
Attended group socializations	Attended group socializations Often	Attended group socializations Sometimes	Attended group socializations Rarely	Attended group socializations Never	Attended group socializations N/A
Set family goals	Set family goals Often	Set family goals Sometimes	Set family goals Rarely	Set family goals Never	Set family goals N/A
Attended parent child activities	Attended parent child activities Often	Attended parent child activities Sometimes	Attended parent child activities Rarely	Attended parent child activities Never	Attended parent child activities N/A
Attended parent center meetings	Attended parent center meetings Often	Attended parent center meetings Sometimes	Attended parent center meetings Rarely	Attended parent center meetings Never	Attended parent center meetings N/A
Worked on special projects	Worked on special projects Often	Worked on special projects Sometimes	Worked on special projects Rarely	Worked on special projects Never	Worked on special projects N/A
Family Literacy activities	Family Literacy activities Often	Family Literacy activities Sometimes	Family Literacy activities Rarely	Family Literacy activities Never	Family Literacy activities N/A

Question Title

* 16. Do you know that your contribution of volunteer services creates a financial contribution ("in-kind" ) to the Head Start/ Early Head Start Program?

Yes

Question Title

* 17. How helpful were the following services?

	Very helpful	Somewhat helpful	Not helpful	Don't know
Family Portfolios	Family Portfolios Very helpful	Family Portfolios Somewhat helpful	Family Portfolios Not helpful	Family Portfolios Don't know
Family Partnership	Family Partnership Very helpful	Family Partnership Somewhat helpful	Family Partnership Not helpful	Family Partnership Don't know
Newsletter	Newsletter Very helpful	Newsletter Somewhat helpful	Newsletter Not helpful	Newsletter Don't know
Community Resource Manual	Community Resource Manual Very helpful	Community Resource Manual Somewhat helpful	Community Resource Manual Not helpful	Community Resource Manual Don't know
Parent Training Handouts	Parent Training Handouts Very helpful	Parent Training Handouts Somewhat helpful	Parent Training Handouts Not helpful	Parent Training Handouts Don't know
Teacher Home Visits	Teacher Home Visits Very helpful	Teacher Home Visits Somewhat helpful	Teacher Home Visits Not helpful	Teacher Home Visits Don't know
Parent Center Meetings	Parent Center Meetings Very helpful	Parent Center Meetings Somewhat helpful	Parent Center Meetings Not helpful	Parent Center Meetings Don't know
Parent/child activity day trainings	Parent/child activity day trainings Very helpful	Parent/child activity day trainings Somewhat helpful	Parent/child activity day trainings Not helpful	Parent/child activity day trainings Don't know
Fatherhood Activities	Fatherhood Activities Very helpful	Fatherhood Activities Somewhat helpful	Fatherhood Activities Not helpful	Fatherhood Activities Don't know

Question Title

* 18. What suggestions do you have for involving more parents in the program?

Question Title

* 19. What suggestions do you have for social events with other families?

Question Title

* 20. In what ways has Head Start/ Early Head Start been beneficial to your family? Check all that apply.

Information

Increased child's school readiness

Health Services

Access to Community Resources

Family support

Fatherhood Activities

Other, explain____________________________________________

Other (please specify)

Question Title

* 21. Please check the three top needs of your family?

Employment

Child care

Medical care

Dental care

Adequate food

Transportation

Housing

Financial counseling

Job training

Alcohol/drug counseling

Family counseling

More adult education

Other (please specify)

Question Title

* 22. Does your child attend a daycare center or home daycare in addition to Head Start/ Early Head Start?

Yes

Relative care

Full time (30+ hours per week)

Part Time (10-29 hours per week)

Additional Comments

Question Title

* 23. Did you participate in any of the following community activities this last school year?
(Check all that apply)

Public Library

Local School Event

Social Services

Political

Health

Self help groups

Discussion groups with other parents

Advocacy

None of these

Question Title

* 24. Early Head Start Home Base only: How satisfied are you with the following services?

	Very Satisfied	Satisfied	Somewhat satisfied	Dissatisfied
Early Head Start home visits	Early Head Start home visits Very Satisfied	Early Head Start home visits Satisfied	Early Head Start home visits Somewhat satisfied	Early Head Start home visits Dissatisfied
Early Head Start socializations(playgroups)	Early Head Start socializations(playgroups) Very Satisfied	Early Head Start socializations(playgroups) Satisfied	Early Head Start socializations(playgroups) Somewhat satisfied	Early Head Start socializations(playgroups) Dissatisfied
Support the Early Head Start home visitor has provided to you and your family	Support the Early Head Start home visitor has provided to you and your family Very Satisfied	Support the Early Head Start home visitor has provided to you and your family Satisfied	Support the Early Head Start home visitor has provided to you and your family Somewhat satisfied	Support the Early Head Start home visitor has provided to you and your family Dissatisfied

Question Title

* 25. Do you have access to the internet?

Yes

Question Title

* 26. How clear is the information available on our website? www.familyforum.org

Very clear

Moderately clear

Not at all clear

Have not visited it

Question Title

* 27. How would you like to receive information from Family Forum Inc? (Check all that apply)

Paper/Note in Child's backpack

US Postal Service

Text

Phone call

In person

Question Title

* 28. How was your experience at Forms Day this past fall?

Very helpful

Helpful

Not helpful

Additional Comments

Question Title

* 29. Do you "follow" or "like" Forum,Inc. Head Start and/or Early Head Start on facebook?

Yes

Question Title

* 30. How would you rate Family Forum bus transportation?

Excellent

Good

Fair

Poor

Question Title

* 31. If transportation was not provided by Family Forum, Inc., would your child be able to participate in the program?

Yes

Additional Comments

Question Title

* 32. The Head Start program wants to be financially effective and efficient. Do you have any cost saving suggestions for the program?

Question Title

* 33. General Comment/suggestions:

Question Title

* 34. What is the name of the Head Start center that your child attends.

Center 1- Superior

Center 2- Superior

Center 4- Brule

Center 5- Bayfield

Center 7- Ashland

Center 8- Hurley

Center 10-Phillips

Please send completed form by (April 30, 2017) to your child's teacher, center manager or send directly to: Executive Director ,1507 Tower Ave., Suite 312 , Superior, WI 54880 or fax to: 715-392-5883 . If you wish to respond to this survey on line , go to: https://www.surveymonkey.com/r/6BRVSXJ
Thank You for helping us create a better program.

If interested in working for Family Forum Head Start/ Early Head Start, check out our website at www.familyforum.org or call 1.800.932.4473 or 715.392.9896.

Question Title

* 1. This past year my child was enrolled in?

Question Title

* 2. How satisfied were you with the Head Start/ EHS program this year?

Question Title

* 3. Rate the following services of the Head Start/ EHS program.

Question Title

* 4. To what extent do you know how your child is doing socially at school?

Question Title

* 5. How often do you have conversations with your child about what he /she is learning at school?

Question Title

* 6. How often do you help your child engage in activities which are educational outside the home?

Question Title

* 7. Did your teacher explain the Galileo Parent Center ?

Question Title

* 8. Have you used the Galileo Parent Center online?

Question Title

* 9. How helpful was the discussion of your child's Galileo outcome scores to you?(These scores show your child's progress in the domains of learning)

Question Title

* 10. Were you involved in your child's educational planning in the Head Start/ Early Head Start program, including home visits?

Question Title

* 11. Did you and your child read more books together this last year as a result of your enrollment in Head Start/ Early Head Start?

Question Title

* 12. How effective were our teacher - parent communications to you?

Question Title

* 13. Did you complete the family goals you set at the beginning of the school year?

Question Title

* 14. Did you engage your child in more conversations about things that interest him or her this last year as a result of Head Start?

Question Title

* 15. How involved were you at Head Start/ Early Head Start this year? Select all that apply.

Question Title

* 16. Do you know that your contribution of volunteer services creates a financial contribution ("in-kind" ) to the Head Start/ Early Head Start Program?

Question Title

* 17. How helpful were the following services?

Question Title

* 18. What suggestions do you have for involving more parents in the program?

Question Title

* 19. What suggestions do you have for social events with other families?

Question Title

* 20. In what ways has Head Start/ Early Head Start been beneficial to your family? Check all that apply.

Question Title

* 21. Please check the three top needs of your family?

Question Title

* 22. Does your child attend a daycare center or home daycare in addition to Head Start/ Early Head Start?

Question Title

* 23. Did you participate in any of the following community activities this last school year?(Check all that apply)

Question Title

* 24. Early Head Start Home Base only: How satisfied are you with the following services?

Question Title

* 25. Do you have access to the internet?

Question Title

* 26. How clear is the information available on our website? www.familyforum.org

Question Title

* 27. How would you like to receive information from Family Forum Inc? (Check all that apply)

Question Title

* 28. How was your experience at Forms Day this past fall?

Question Title

* 29. Do you "follow" or "like" Forum,Inc. Head Start and/or Early Head Start on facebook?

Question Title

* 30. How would you rate Family Forum bus transportation?

Question Title

* 31. If transportation was not provided by Family Forum, Inc., would your child be able to participate in the program?

Question Title

* 32. The Head Start program wants to be financially effective and efficient. Do you have any cost saving suggestions for the program?

Question Title

* 33. General Comment/suggestions:

Question Title

* 34. What is the name of the Head Start center that your child attends.

* 9. How helpful was the discussion of your child's Galileo outcome scores to you?
(These scores show your child's progress in the domains of learning)

* 23. Did you participate in any of the following community activities this last school year?
(Check all that apply)