Age Friendly businesses are people friendly businesses!
The older adult consumer base is diverse, fast-growing, and controls a significant share of discretionary spending in the United States. Did you know that currently 32% of Cape Ann residents are age 60 or older and that number is projected to jump to 40% by 2030?
Age Friendly businesses implement simple strategies to create a welcoming environment that attracts, serves, and retains older adult customers. There are practical, no-cost or low-cost changes that can make businesses more age friendly, some examples include:
- Keep aisles clear
- Install well-lit signage with large, clear fonts
Age Friendly businesses implement simple strategies to create a welcoming environment that attracts, serves, and retains older adult customers. There are practical, no-cost or low-cost changes that can make businesses more age friendly, some examples include:
- Keep aisles clear
- Install well-lit signage with large, clear fonts
- Make websites easy to navigate with zoom control/text resize features
- Offer home delivery
- Provide staff training on how best to work with older adults
- Assure information is available online and via telephone
Making simple changes that benefit older customers is good for all customers.
- Offer home delivery
- Provide staff training on how best to work with older adults
- Assure information is available online and via telephone
Making simple changes that benefit older customers is good for all customers.
We want to hear from business owners and managers regarding the age and dementia friendly strategies you are currently utilizing and what additional information would be helpful to you.