MCPH Customer Survey Question Title * 1. Date of Service: Date Date OK Question Title * 2. What is your zip code? OK Question Title * 3. Where did you receive MCPH services or information? Austintown - Main Office Austintown - Environmental Lab Boardman (WIC Only) Goshen Twp. (WIC Only) Youngstown (WIC Only) Email Phone Call Website/Online/Social Media Off-site Immunization Clinic Community Event/Program OK Question Title * 4. What program or service did you receive from us? Animal Bite Reports Food Safety Inspections / Plans / Permits Environmental Inspections / Licensing Flu / Infectious Disease Reporting Immunizations / Shots Real Estate Evaluation Septic Program Well Program Nuisance Complaints WIC (Women, Infants, Children) Environmental Laboratory Services Mahoning County Pathways HUB Baby & Me Tobacco Free Cribs for Kids Project DAWN (Naloxone) Emergency Preparedness Tuberculosis Program Chronic Disease Self Management Matter of Balance Diabetes Empowerment Education Program (DEEP) Other (please specify) OK Question Title * 5. I was treated with courtesy and respect by the staff who helped me today? Strongly Disagree Disagree Neutral Agree Strongly Agree N/A Strongly Disagree Disagree Neutral Agree Strongly Agree N/A OK Question Title * 6. Staff were professional, knowledgeable, and competent? Strongly Disagree Disagree Neutral Agree Strongly Agree N/A Strongly Disagree Disagree Neutral Agree Strongly Agree N/A OK Question Title * 7. Services and information were received in a timely and efficient manner? Strongly Disagree Disagree Neutral Agree Strongly Agree N/A Strongly Disagree Disagree Neutral Agree Strongly Agree N/A OK Question Title * 8. I am pleased with the customer service I received today? Strongly Disagree Disagree Neutral Agree Strongly Agree N/A Strongly Disagree Disagree Neutral Agree Strongly Agree N/A OK Question Title * 9. How did you find out about our services? Friends/Family Doctor Social Media: Facebook/Twitter Internet TV Newspaper Radio Other (please specify) OK Question Title * 10. Gender Male Female Trans Male/Trans Man Trans Female/Trans Woman Genderqueer/Gender Non-Conforming Different Identity/Prefer to Self-Describe (enter your response below) Prefer Not to Say If you prefer to self-describe, please enter here: OK Question Title * 11. How old are you? <18 18-24 25-32 33-40 41-54 55-64 65 and Over OK Question Title * 12. What is your race / ethnicity? White Black or African-American Asian American Indian Latino or Hispanic Multi-racial I prefer not to answer Other (please specify) OK Question Title * 13. What language(s) do you speak at home? English Spanish Arabic Chinese Other (please specify) OK Question Title * 14. Additional Comments, Questions, Concerns (What can we do to make your experience better?): OK DONE