Working with older tenants - building understanding of ageing in place responses across the community housing sector

CHIA NSW is commencing the development of a toolkit and training strategy to support community housing providers enhance their capabilities to provide housing services to older tenants.

This short survey has been developed to support the toolkit development team to undertake some initial scoping of ideas and issues. It is also an opportunity to identify if your service is interested in participating in more detailed consultation workshop/s and/or be one of the services identified to pilot the toolkit.

Your assistance with completing this survey is greatly appreciated. It should only take 15 minutes to complete.

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* 1. What proportion (approximately) of your organisation's tenants and household members are aged 55 years and older?

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* 2. What proportion (approximately) of your tenants and household members aged 40 years or older identify as being Aboriginal and Torres Strait Islander?

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* 3. Does your organisation have specific properties nominated for allocation to older tenant?

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* 4. If your organisation does have properties nominated for allocation to older tenants, how many properties are there?

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* 5. How many accessible properties do you have as a percentage of your overall properties?

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* 6. For general allocation properties, does your organisation undertake any specific tasks, programs or activities to support older tenants?

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* 7. If you do have specific tasks, programs or activities to support older tenants, can you briefly describe what they are?

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* 8. How well do you think staff at your organisation (including yourself) understand the way that aged care services are allocated and delivered to older people?

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* 9. Briefly describe what you think might help your organisation to better understand services delivered as part of aged care service provision.

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* 10. Briefly describe the relationship your organisation has with local aged care service providers, highlighting strengths and challenges you experience as you strive to collaborate with them to enable your tenants to safely age in place.

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* 11. How does your organisation manage requests for home modifications from older tenants? Please select all that apply

Undertake a home visit / inspection to explore with the tenant their request to help inform your decision making

Engage with the tenant's aged care provider to seek advice on the need for home modifications

Organise an assessment from an Occupational Therapist (or other relevant professional) to determine whether home modifications are required, and if so, the nature of these modifications

Provide the tenant with a detailed explanation of the decision made about their home modification request

Provide advice on the appeals process if the request has been declined

Other (please specify)

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* 12. Are you interested in nominating a staff member to participate in the consultation process and / or toolkit piloting process?

Yes

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* 13. Address

Name

Service

Email Address

Phone Number

Thankyou for taking the time to complete this survey. The information gathered will be important as we plan the toolkit development.