Have you reduced your costs of information development by moving to Content Management?

CIDM members are interested to learn how a move to Content Management, topic-based authoring in DITA and XML, or other technology and process innovations has affected the efficiency of your operations. We would especially like to learn if you have achieved the Return on Investment that you promised in order to get project approval from your senior management.

Please respond to the survey questions as completely as possible. We estimate it will take you about 15 minutes to complete the survey. We hope you will include your contact information so that we can contact you to follow up.

I will prepare an article based on the results of the survey, which we will make available to all participants. We will not use your name or company affiliation unless we have your written permission to do so.

You will have until the end of November 12, 2012 to complete this survey.

Thank you for your help and interest.

Dr. JoAnn Hackos
The Center for Information-Development Management