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* 1. Call Information

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* 3. How would you rate how promptly the Specialist answered your call?

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* 4. How would you rate how friendly and courteous the Specialist was?

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* 5. How would you rate how knowledgeable the Specialist seemed?

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* 6. Was the information the Specialist gave you useful?

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* 7. How useful would you say the information was?

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* 8. How would you rate how quickly the Specialist handled your question?

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* 9. If you were given instructions, how easy they were to understand?

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* 11. If you don't mind us asking, what type of health insurance do you have for the patient?

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* 12. For private insurance, please select the type of insurance

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* 13. For state medical assistance, please select the type of insurance

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* 14. Would you call the Indiana Poison Center again for a poisoning problem or question? 

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* 15. Would you recommend calling the Indiana Poison Center to other people?

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* 16. Were you offered a packet of poison prevention information?

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* 17. Do you consider yourself Hispanic/Latino?

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