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TCL&P Electrical Power Outage Feedback
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1.
Please rate your overall level of satisfaction regarding TCL&P’s response to the power outage?
(Required.)
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
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2.
Did you call in and report the power outage to TCL&P’s 24-hour dispatch center?
(Required.)
Yes
No
Tried, but could not get through
3.
If yes to question 2, please rate your level of satisfaction regarding your interaction with the dispatcher?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
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4.
Did you have any interaction with a TCL&P field crew (example: linemen) during the power outage?
(Required.)
Yes
No
5.
If yes to question 4, please rate your level of satisfaction regarding your interaction with the field crew?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
6.
Please provide any additional feedback regarding the power outage that would be beneficial for TCL&P.
7.
If you would like a TCL&P representative to follow up with you regarding the recent power outage, please provide the following information:
Name:
Address:
Email Address:
Phone Number: