STAKEHOLDER EVALUATION

FOOTSTEPS CARE GROUP


In order to improve our service at Footsteps Care we have devised this evaluation form so we can look objectively at our service. Your comments are valued and will be very useful for us to improve our service.
1.Your name
2.What is your relationship with Footsteps Care?
3.How long have you used the service?
4.How would you rate the communication of the home? Please provide an explanation for your rating.
5.How would you rate the home’s professional relationship with you? Please provide an explanation for your rating.
6.How welcome are you made to feel at the home? Please provide an explanation for your anwer.
7.How well do the staff conduct themselves? Please provide an explanation for your answer.
8.Do you feel the young person has their needs met fully at Footsteps Care? Please provide an explanation for your answer.
9.Are the young person's health needs/appointments met? Please provide an explanation for your answer.
10.Are the young person well presented? Please provide an explanation for your answer.
11.Are the young person's cultural needs met? Please provide an explanation for your answer.
12.Does the home provide suitable activities for the young person? Please provide an explanation for your answer.
13.Do you feel the home has a good understanding of the needs of the young people? Please provide an explanation for your answer.
14.Does the home enrich the lives of the young people? Please provide an explanation for your answer.
15.Are young people encouraged to make their own choices? Please provide an explanation for your answer.
16.Are the young people comfortable in their environment? Please provide an explanation for your answer.
17.Do you have any further feedback that you would like to add? Please provide an explanation for your answer.