Parent/Guardian Survey 2018

Question Title

* 1. Please check the boxes applicable to your child/children.

My child attends the Buena Vista Club.

My child attends the Salida Club.

My child has been attending the Club for less than a year.

My child has been attending the Club for 1-2 years.

My child has been attending the Club for 2 years or more.

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* 2. Programming

	Not at all	Somewhat	Very Much
I am satisfied with the way program staff interact with my child.	I am satisfied with the way program staff interact with my child. Not at all	I am satisfied with the way program staff interact with my child. Somewhat	I am satisfied with the way program staff interact with my child. Very Much
I am satisfied with the variety of programs and activities at the Club.	I am satisfied with the variety of programs and activities at the Club. Not at all	I am satisfied with the variety of programs and activities at the Club. Somewhat	I am satisfied with the variety of programs and activities at the Club. Very Much
The Club has adequate facilities, materials and equipment.	The Club has adequate facilities, materials and equipment. Not at all	The Club has adequate facilities, materials and equipment. Somewhat	The Club has adequate facilities, materials and equipment. Very Much
I would recommend the Club to other parents.	I would recommend the Club to other parents. Not at all	I would recommend the Club to other parents. Somewhat	I would recommend the Club to other parents. Very Much

Provide additional thoughts or comments about the Club's programming.

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* 3. Value

	Not at all	Somewhat	Very Much
I believe the fees at the Club are reasonable and appropriate.	I believe the fees at the Club are reasonable and appropriate. Not at all	I believe the fees at the Club are reasonable and appropriate. Somewhat	I believe the fees at the Club are reasonable and appropriate. Very Much
The membership (once a year) and daily fees (school holidays, summer only) are affordable for me and my family.	The membership (once a year) and daily fees (school holidays, summer only) are affordable for me and my family. Not at all	The membership (once a year) and daily fees (school holidays, summer only) are affordable for me and my family. Somewhat	The membership (once a year) and daily fees (school holidays, summer only) are affordable for me and my family. Very Much
I have a difficult time paying the Club's membership fee.	I have a difficult time paying the Club's membership fee. Not at all	I have a difficult time paying the Club's membership fee. Somewhat	I have a difficult time paying the Club's membership fee. Very Much
I have a difficult time paying the daily fee on school holidays.	I have a difficult time paying the daily fee on school holidays. Not at all	I have a difficult time paying the daily fee on school holidays. Somewhat	I have a difficult time paying the daily fee on school holidays. Very Much

Provide additional thoughts or comments about the Club's fees and value.

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* 4. Customer Service

	Not at all	Somewhat	Very Much
Parents, guardians and family members feel comfortable talking to staff.	Parents, guardians and family members feel comfortable talking to staff. Not at all	Parents, guardians and family members feel comfortable talking to staff. Somewhat	Parents, guardians and family members feel comfortable talking to staff. Very Much
I feel well informed about my child's experience at the Club.	I feel well informed about my child's experience at the Club. Not at all	I feel well informed about my child's experience at the Club. Somewhat	I feel well informed about my child's experience at the Club. Very Much
I know what is happening at the Club and I know what programs and activities are happening before they happen.	I know what is happening at the Club and I know what programs and activities are happening before they happen. Not at all	I know what is happening at the Club and I know what programs and activities are happening before they happen. Somewhat	I know what is happening at the Club and I know what programs and activities are happening before they happen. Very Much
I know the days and hours the Club is open.	I know the days and hours the Club is open. Not at all	I know the days and hours the Club is open. Somewhat	I know the days and hours the Club is open. Very Much

Provide additional thoughts or comments.

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* 5. Child's Club Experience

	Not at all	Somewhat	Very Much
The Club is a safe place for my child to work, learn and have fun.	The Club is a safe place for my child to work, learn and have fun. Not at all	The Club is a safe place for my child to work, learn and have fun. Somewhat	The Club is a safe place for my child to work, learn and have fun. Very Much
Bullying is a problem at the Club.	Bullying is a problem at the Club. Not at all	Bullying is a problem at the Club. Somewhat	Bullying is a problem at the Club. Very Much
The Club promotes positive values and behaviors.	The Club promotes positive values and behaviors. Not at all	The Club promotes positive values and behaviors. Somewhat	The Club promotes positive values and behaviors. Very Much
My child usually enjoys the time he/she spends at the Club.	My child usually enjoys the time he/she spends at the Club. Not at all	My child usually enjoys the time he/she spends at the Club. Somewhat	My child usually enjoys the time he/she spends at the Club. Very Much
Club rules are applied equally to all members.	Club rules are applied equally to all members. Not at all	Club rules are applied equally to all members. Somewhat	Club rules are applied equally to all members. Very Much
At the Club, the staff really cares about my child.	At the Club, the staff really cares about my child. Not at all	At the Club, the staff really cares about my child. Somewhat	At the Club, the staff really cares about my child. Very Much
The staff encourages interactions among the children.	The staff encourages interactions among the children. Not at all	The staff encourages interactions among the children. Somewhat	The staff encourages interactions among the children. Very Much
The program staff treat my child with respect and listen.	The program staff treat my child with respect and listen. Not at all	The program staff treat my child with respect and listen. Somewhat	The program staff treat my child with respect and listen. Very Much
My child has formed positive relationships with Club staff.	My child has formed positive relationships with Club staff. Not at all	My child has formed positive relationships with Club staff. Somewhat	My child has formed positive relationships with Club staff. Very Much
My child has formed positive relationships with kids at the Club.	My child has formed positive relationships with kids at the Club. Not at all	My child has formed positive relationships with kids at the Club. Somewhat	My child has formed positive relationships with kids at the Club. Very Much

Provide additional thoughts or comments.

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* 6. Parent's Club Experience

	Not at all	Somewhat	Very Much
I feel welcome at the Club.	I feel welcome at the Club. Not at all	I feel welcome at the Club. Somewhat	I feel welcome at the Club. Very Much
The Club feels organized when I walk in.	The Club feels organized when I walk in. Not at all	The Club feels organized when I walk in. Somewhat	The Club feels organized when I walk in. Very Much
There is someone I can talk to at the Club about my child.	There is someone I can talk to at the Club about my child. Not at all	There is someone I can talk to at the Club about my child. Somewhat	There is someone I can talk to at the Club about my child. Very Much
I enjoy coming to the Club.	I enjoy coming to the Club. Not at all	I enjoy coming to the Club. Somewhat	I enjoy coming to the Club. Very Much

Provide additional thoughts or comments.

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* 7. Perceived Impact on Child

	Not at all	Somewhat	Very Much
The Club is helping my child do better in school.	The Club is helping my child do better in school. Not at all	The Club is helping my child do better in school. Somewhat	The Club is helping my child do better in school. Very Much
The Club prepares my child for future success in school, career and life.	The Club prepares my child for future success in school, career and life. Not at all	The Club prepares my child for future success in school, career and life. Somewhat	The Club prepares my child for future success in school, career and life. Very Much
My child seems happier since starting at the Club.	My child seems happier since starting at the Club. Not at all	My child seems happier since starting at the Club. Somewhat	My child seems happier since starting at the Club. Very Much

Provide additional thoughts or comments.

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* 8. What programs would you like to see more of at the Club?

Helping child with school work

Sports

Job Readiness

Nutrition and Healthy Lifestyles

STEM (Science, Technology and Math)

Art

Healthy Relationships

Other (please specify)

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* 9. What barriers might make it hard for you or your child to attend the Club or special events?

Babysitting

Transportation

Work schedule

Cost (school holidays)

Other (please specify)

Parent/Guardian Survey 2018

We value your opinions about the Boys & Girls Club!

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* 1. Please check the boxes applicable to your child/children.

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* 2. Programming

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* 3. Value

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* 4. Customer Service

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* 5. Child's Club Experience

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* 6. Parent's Club Experience

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* 7. Perceived Impact on Child

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* 8. What programs would you like to see more of at the Club?

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* 9. What barriers might make it hard for you or your child to attend the Club or special events?

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* 10. How can the Boys & Girls Club better support you and your child? In what ways would you like to be involved in the Club?