Welcome to the B2B Customer Effort survey.

There are two sections to this survey. The first is for your perspective as a business that SELLS products or services to another company. The second is for your perspective as a company that BUYS from other suppliers. Please complete either or both sections, as appropriate. Thank you for participating! The full survey will take you no more than 3 minutes.

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* 1. What is the size of your organization, in terms of annual revenue?

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* 3. What best describes your role?

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* 4. Will you be completing this survey as a SELLER, BUYER, or BOTH?

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