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What do you think about our services?  How can we do things better?  Bethany Care is always interested in your opinions.  We would really like to know what is working well and what we could do better. 

For all quality assurance enquiries feel free to contact Brian Lynch, Quality Coordinator or Wayne Clinton, Service Manager on 5501 8070 (Monday – Friday 830am  - 430pm)

Completed surveys will be entered in our $100.00 Coles/Myer voucher prize draw, to be drawn in December!

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* 1. I agree Bethany Care provides a fair and non-discriminatory service.

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* 2. I agree Bethany supports its clients to meet their personal needs, goals and aspirations.

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* 3. I agree Bethany gives opportunity for its clients to make their own decisions and choices, where possible.

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* 4. I agree Bethany treats its clients with dignity and respect, and also upholds the privacy and confidentiality of their personal information.

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* 5. I agree Bethany supports clients to participate and be included in the community.

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* 6. I agree Bethany respects and values client’s identity, gender, culture, age, religion, and race.

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* 7. I agree Bethany has fair feedback, complaints and appeals processes, and does not use retribution or unfair treatment for people who report abuse, neglect or exploitation at its service.   

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* 8. I agree Bethany provides services that uphold client’s human and legal rights.

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* 9. I agree Bethany prevents, identifies and responds to potential risks to the safety and wellbeing of people using its services.

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* 10. I agree people using Bethany services are enabled to access appropriate supports and advocacy when needed.

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