Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. IAN 2022 Outlook Intelligent Automation Network 2022 Outlook Report We respect your privacy, by clicking 'Continue' submitting this survey you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.This survey is broken up into 6 sections and should take roughly 10 minutes to complete: Transformation, Automation & Process Workflow Automation Intelligent Document Automation Low Code & No Code Cloud-Based Integration (IPaaS) Process Discovery/Mining Thank you so much for your time and we can't wait to share the results! OK Section 1: Transformation, Automation & Process OK Question Title * 1. In which of the following are you currently investing? Please select all that apply and skip the rest: Current investment Plan to invest Business Transformation Business Transformation Current investment Business Transformation Plan to invest Digital Transformation Digital Transformation Current investment Digital Transformation Plan to invest Intelligent Automation/ Hyperautomation Intelligent Automation/ Hyperautomation Current investment Intelligent Automation/ Hyperautomation Plan to invest Rules based tools (RPA) Rules based tools (RPA) Current investment Rules based tools (RPA) Plan to invest Other Business Process Management tools Other Business Process Management tools Current investment Other Business Process Management tools Plan to invest Other (please specify) OK Question Title * 2. When it comes to delivering business value and ROI, what percentage of your business transformation deployments have either met or exceeded expectations over the past year? 0-25% 26-50% 51-75% 75%+ I don’t know Not investing in this area OK Question Title * 3. When it comes to delivering business value and ROI, what percentage of your digital transformation deployments have either met or exceeded expectations over the past year? 0-25% 26-50% 51-75% 75%+ I don’t know Not investing in this area OK Question Title * 4. When it comes to delivering business value and ROI, what percentage of your intelligent automation/hyperautomation deployments have either met or exceeded expectations over the past year? 0-25% 26-50% 51-75% 75%+ I don’t know Not investing in this area OK Question Title * 5. What’s your total budget? Under $250K $251K-$750K $750K - $1.5M Over $1.5M Prefer not to say OK Question Title * 6. What percentage of your final, approved budget do you expect to devote to each of the following areas? Under 10% 10-25% 26-50% 51-75% Over 75% Not Sure N/A Business Transformation Business Transformation Under 10% Business Transformation 10-25% Business Transformation 26-50% Business Transformation 51-75% Business Transformation Over 75% Business Transformation Not Sure Business Transformation N/A Digital Transformation Digital Transformation Under 10% Digital Transformation 10-25% Digital Transformation 26-50% Digital Transformation 51-75% Digital Transformation Over 75% Digital Transformation Not Sure Digital Transformation N/A Intelligent Automation/ Hyperautomation Intelligent Automation/ Hyperautomation Under 10% Intelligent Automation/ Hyperautomation 10-25% Intelligent Automation/ Hyperautomation 26-50% Intelligent Automation/ Hyperautomation 51-75% Intelligent Automation/ Hyperautomation Over 75% Intelligent Automation/ Hyperautomation Not Sure Intelligent Automation/ Hyperautomation N/A Rules based tools (RPA) Rules based tools (RPA) Under 10% Rules based tools (RPA) 10-25% Rules based tools (RPA) 26-50% Rules based tools (RPA) 51-75% Rules based tools (RPA) Over 75% Rules based tools (RPA) Not Sure Rules based tools (RPA) N/A Other Business Process Management tools Other Business Process Management tools Under 10% Other Business Process Management tools 10-25% Other Business Process Management tools 26-50% Other Business Process Management tools 51-75% Other Business Process Management tools Over 75% Other Business Process Management tools Not Sure Other Business Process Management tools N/A Other Technology Other Technology Under 10% Other Technology 10-25% Other Technology 26-50% Other Technology 51-75% Other Technology Over 75% Other Technology Not Sure Other Technology N/A OK Question Title * 7. Do you expect your final, approved budget for any of the following tools to increase over the next year? Yes No change Decrease Not Sure N/A Business Transformation Business Transformation Yes Business Transformation No change Business Transformation Decrease Business Transformation Not Sure Business Transformation N/A Digital Transformation Digital Transformation Yes Digital Transformation No change Digital Transformation Decrease Digital Transformation Not Sure Digital Transformation N/A Intelligent Automation/ Hyperautomation Intelligent Automation/ Hyperautomation Yes Intelligent Automation/ Hyperautomation No change Intelligent Automation/ Hyperautomation Decrease Intelligent Automation/ Hyperautomation Not Sure Intelligent Automation/ Hyperautomation N/A Rules based tools (RPA) Rules based tools (RPA) Yes Rules based tools (RPA) No change Rules based tools (RPA) Decrease Rules based tools (RPA) Not Sure Rules based tools (RPA) N/A Other Business Process Management tools Other Business Process Management tools Yes Other Business Process Management tools No change Other Business Process Management tools Decrease Other Business Process Management tools Not Sure Other Business Process Management tools N/A Other technology Other technology Yes Other technology No change Other technology Decrease Other technology Not Sure Other technology N/A OK Question Title * 8. Does your organization have an Automation Center of Excellence? Yes No No but we plan to within the next 2 years OK Section 2: Workflow Management OK Question Title * 9. Which of the following solutions are you currently leveraging or planning on adopting? Please select all that apply: Yes Plan to adopt No interest Workflow Automation Workflow Automation Yes Workflow Automation Plan to adopt Workflow Automation No interest Workflow Orchestration or Management Software Workflow Orchestration or Management Software Yes Workflow Orchestration or Management Software Plan to adopt Workflow Orchestration or Management Software No interest Workflow Management Services Workflow Management Services Yes Workflow Management Services Plan to adopt Workflow Management Services No interest OK Question Title * 10. In what areas is your organization currently leveraging workflow solutions and what areas do you plan to expand into? Please select all that apply and skip the rest: Currently leveraging Plan to adopt Finance Finance Currently leveraging Finance Plan to adopt Human Resources Human Resources Currently leveraging Human Resources Plan to adopt Customer Service Customer Service Currently leveraging Customer Service Plan to adopt Procurement & Supply Chain Procurement & Supply Chain Currently leveraging Procurement & Supply Chain Plan to adopt Inventory Management & Warehousing Inventory Management & Warehousing Currently leveraging Inventory Management & Warehousing Plan to adopt Sales & Marketing Sales & Marketing Currently leveraging Sales & Marketing Plan to adopt IT IT Currently leveraging IT Plan to adopt Manufacturing Manufacturing Currently leveraging Manufacturing Plan to adopt Operations & Logistics Operations & Logistics Currently leveraging Operations & Logistics Plan to adopt N/A N/A Currently leveraging N/A Plan to adopt Other (please specify) OK Question Title * 11. What percentage of your budget do you expect to invest in workflow solutions? 0% 1-10% 10-25% 26-50% 51-75% Over 75% OK Question Title * 12. Do you expect your final, approved budget for workflow solutions tools to increase over the next year? Yes No, I expect it to stay the same No, I expect it to decrease We don’t plan on investing in these tools at all I don’t know OK Question Title * 13. Are you currently or considering leveraging any of the following workflow solutions? Please select all that apply: Automate.io BP Logix Camunda ClickUp Comindware Tracker Hyland/Alfresco IBM Integrify Kintone Kissflow Kofax M-Files Newgen Nintex OpexTex Orchestly Pipefy ProcessMaker ServiceNow Workfront Zapier Other (please specify) OK Section 3: Intelligent Document Automation & Processing OK Question Title * 14. Are you currently leveraging intelligent document processing/automation tools? Yes Plan to in the next year No plans to implement I don’t know OK Question Title * 15. When it comes to delivering business value, would you say your IDP/IDA solutions met your initial expectations? Exceeded expectations Met expectations Somewhat met expectations Failed to meet expectations N/A OK Question Title * 16. What are the top 3 benefits your organization gains from IDP/IDA? Increased efficiency Increased accuracy Increased productivity Improved compliance Accelerates automation Improved data analytics capabilities Enhanced customer experience Reduced costs Improved employee experience N\A Other OK Question Title * 17. Do you expect your final, approved budget for IDP/IDA solutions to increase over the next year? Yes No, I expect it to stay the same No, I expect it to decrease We don’t plan on investing in these tools at all I don’t know OK Question Title * 18. What percentage of your budget do you expect to invest in IDP/IDA solutions? Under 10% 10-25% 26-50% 51-75% Over 75% OK Question Title * 19. Are you currently or considering leveraging any of the following IDP solutions: Current Investment Considering ABBYY ABBYY Current Investment ABBYY Considering Appian Appian Current Investment Appian Considering Automation Anywhere Automation Anywhere Current Investment Automation Anywhere Considering Canoe Intelligence Canoe Intelligence Current Investment Canoe Intelligence Considering Conexiom Conexiom Current Investment Conexiom Considering Datamatics Datamatics Current Investment Datamatics Considering Edgeverve Edgeverve Current Investment Edgeverve Considering Esker Esker Current Investment Esker Considering Fujitsu Fujitsu Current Investment Fujitsu Considering Hyperscience Hyperscience Current Investment Hyperscience Considering Infrrd Infrrd Current Investment Infrrd Considering Kofax Kofax Current Investment Kofax Considering Newgen Newgen Current Investment Newgen Considering Nintex Nintex Current Investment Nintex Considering Pipefy Pipefy Current Investment Pipefy Considering Rossum Rossum Current Investment Rossum Considering ServiceNow ServiceNow Current Investment ServiceNow Considering Singularity Systems Singularity Systems Current Investment Singularity Systems Considering SS&C Chorus SS&C Chorus Current Investment SS&C Chorus Considering TCG Process TCG Process Current Investment TCG Process Considering UiPath UiPath Current Investment UiPath Considering Other (please specify) OK Section 4: Low Code & No Code OK Question Title * 20. Do you prefer low code or no code solutions? Low code No code No preference Neither I don't know OK Question Title * 21. In what areas is your organization leveraging low/no code solutions? Please select all that apply and skip the rest: Currently levergaing Planned expansion Finance Finance Currently levergaing Finance Planned expansion Human Resources Human Resources Currently levergaing Human Resources Planned expansion Customer Service Customer Service Currently levergaing Customer Service Planned expansion Procurement & Supply Chain Procurement & Supply Chain Currently levergaing Procurement & Supply Chain Planned expansion Inventory Management & Warehousing Inventory Management & Warehousing Currently levergaing Inventory Management & Warehousing Planned expansion Sales & Marketing Sales & Marketing Currently levergaing Sales & Marketing Planned expansion IT IT Currently levergaing IT Planned expansion Manufacturing Manufacturing Currently levergaing Manufacturing Planned expansion Operations & Logistics Operations & Logistics Currently levergaing Operations & Logistics Planned expansion Other (please specify) OK Question Title * 22. Are you currently or considering leveraging any of the following low/no code tools? Please select all that apply and skip the rest: Currently leveraging Considering Appian Appian Currently leveraging Appian Considering AppSheet AppSheet Currently leveraging AppSheet Considering Bizagi Bizagi Currently leveraging Bizagi Considering Catalytic Catalytic Currently leveraging Catalytic Considering Creatio Creatio Currently leveraging Creatio Considering Google App Maker Google App Maker Currently leveraging Google App Maker Considering K2/Nintex K2/Nintex Currently leveraging K2/Nintex Considering Kissflow Kissflow Currently leveraging Kissflow Considering Lansa Lansa Currently leveraging Lansa Considering Mendix Mendix Currently leveraging Mendix Considering Microsoft Power Apps Microsoft Power Apps Currently leveraging Microsoft Power Apps Considering Newgen Newgen Currently leveraging Newgen Considering Oracle APEX Oracle APEX Currently leveraging Oracle APEX Considering Outsystems Outsystems Currently leveraging Outsystems Considering Pega Systems Pega Systems Currently leveraging Pega Systems Considering Pipefy Pipefy Currently leveraging Pipefy Considering QuickBase QuickBase Currently leveraging QuickBase Considering ServiceNow ServiceNow Currently leveraging ServiceNow Considering Zapier Zapier Currently leveraging Zapier Considering Zoho Zoho Currently leveraging Zoho Considering OK Question Title * 23. Do you expect your final, approved budget for low/no code solutions to increase over the next year? Yes No, I expect it to stay the same No, I expect it to decrease We don’t plan on investing in these tools at all I don’t know OK Question Title * 24. What percentage of your budget is allocated to low/no code automation solutions? 0% 1-10% 11-25% 25-50% 51-75% Over 75% OK Question Title * 25. When it comes to delivering business value, would you say your low/no code solutions have met your initial expectations? Exceeded expectations Met expectations Somewhat met expectations Failed to meet expectations N/A OK Section 5: Process Discovery/Mining OK Question Title * 26. Are you currently using any of the following solutions? Currently leveraging Plan to adopt No interest Automated Process Discovery Automated Process Discovery Currently leveraging Automated Process Discovery Plan to adopt Automated Process Discovery No interest Process Mining Process Mining Currently leveraging Process Mining Plan to adopt Process Mining No interest OK Question Title * 27. What percentage of your IT budget is allocated to the following solutions? 0% 1-10% 10-25% 26-50% 51-75% Over 75% Not sure Automated Process Discovery Automated Process Discovery 0% Automated Process Discovery 1-10% Automated Process Discovery 10-25% Automated Process Discovery 26-50% Automated Process Discovery 51-75% Automated Process Discovery Over 75% Automated Process Discovery Not sure Process Mining Process Mining 0% Process Mining 1-10% Process Mining 10-25% Process Mining 26-50% Process Mining 51-75% Process Mining Over 75% Process Mining Not sure OK Question Title * 28. Do you expect this percentage to increase or decrease over the next year? Yes No Change Decrease Not Sure N/A Automated Process Discovery Automated Process Discovery Yes Automated Process Discovery No Change Automated Process Discovery Decrease Automated Process Discovery Not Sure Automated Process Discovery N/A Process Mining Process Mining Yes Process Mining No Change Process Mining Decrease Process Mining Not Sure Process Mining N/A OK Secton 6: Cloud-Based Integration (IPaaS) OK Question Title * 29. Are you currently leveraging Cloud-Based Integration (iPaaS) solutions? Yes No Looking to adopt OK Question Title * 30. What percentage of your IT budget is allocated to iPaaS? 0% 1-10% 11-25% 25-50% 50-75% Over 75% Not sure OK Question Title * 31. Do you expect this percentage to increase or decrease over the next year? Increase Decrease Stay the same I don’t know N/A OK Thank you for filling out our survey! Just a couple more questions....... OK Question Title * 32. What department are you in? Customer Service Data & Analytics Digital Transformation & Strategy Finance & Accounting HR IT Manufacturing Operations Payroll Procurement, Supply Chain & Logistics Product & Service Development Sales & Marketing Other (please specify) OK Question Title * 33. Which of the following BEST describes your industry? BFSI Aerospace & Defense Agriculture Construction Education Energy & Utilities Government Healthcare Hospitality & Food Services Life Sciences Management Consulting or Professional Services Manufacturing (Consumer Goods) Manufacturing (Other) Media & Entertainment Mining Real Estate Retail Technology Telecommunications OK Question Title * 34. Tell us about yourself to ensure you get a copy of the final report: Name Job Title Company Email Country OK DONE