Skip to content

2018 City & County of San Francisco Technology Survey

1.Do you live in San Francisco?
2.What are some of the ways you interacted with local government in the last year?
3.Tell us about a pleasant service experience you have had with local government. What went right?
4.Tell us about a service experience that should have been better. What should be improved?
5.In your view, how well does local government use technology in its services and operations?
Unremarkable
Global Leader
6.What are some ways local government should use technology to improve your life?
7.Local government services are available when I need them.
Strongly Disagree
Strongly Agree
8.The local government services I use are noticeably easier to use than 5 years ago.
Strongly Disagree
Strongly Agree
9.When I have a question about local government, I know where to get the answer.
Strongly Disagree
Strongly Agree
10.In general, when I request information from local government, I get a response right away.
Strongly Disagree
Strongly Agree
11.When visiting San Francisco government websites, I find what I’m looking for quickly and easily.
Strongly Disagree
Strongly Agree
12.I am comfortable providing my personal information to local government, and trust my information will be secured and kept private.
Strongly Disagree
Strongly Agree
13.I have a trusted source for cybersecurity advice to protect me and my family from cyber threat.
Strongly Disagree
Strongly Agree
14.In its daily operations, local government uses a wide variety of technologies including computers, websites, and databases. In my experience, San Francisco’s government technology is modern and well-maintained.
Strongly Disagree
Strongly Agree
15.I have a strong understanding of how local government decides what programs and technologies to fund.
Strongly Disagree
Strongly Agree
Current Progress,
0 of 26 answered