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Client Satisfaction Survey 2024

Welcome!

Please take a few minutes to complete this brief survey. DPS relies on input from our clients to continually enhance our service to you, your physicians, and your patients. You may skip questions that are not applicable. All answers are kept confidential.
1.Your practice's name
2.Your role
3.DPS is my practice's preferred laboratory for surgical pathology specimens (biopsies, excisions, etc)
4.DPS is my practice's preferred laboratory for GYN cytology specimens (pap tests)
5.DPS is my practice's preferred laboratory for STI testing (CT/GC, Trich, etc)
6.I utilize DPS for COVID-19 testing
7.I have referred a patient to DPS for a fine needle aspirate biopsy within the last year
8.DPS is superior to other laboratories
9.Please indicate your level of satisfaction in each of the following categories
Poor
Below average
Average
Good
Excellent
Ease of requesting tests and submitting specimens
Specimen pickup
Courtesy of staff
Timeliness of reporting
Diagnostic accuracy
Quality of reports
Communication of relevant information
Notification of significant abnormal results
Pathologist responsiveness
Response to complaints
Resolution of billing problems
Quality and usefulness of DPS website
Your overall satisfaction with DPS in 2022
10.If possible, please provide your name and email address
11.Do you have any other comments, questions, or concerns?