EXIT Community Connect Consumer Survey Please share your most recent experience to help improve our services. If you disagree, please provide additional information in the "Comments" field. Thank you. OK Question Title * 1. My call to Community Connect, (503) 640-3263, was answered or returned within 24-hours. Strongly Agree Agree Disagree Strongly Disagree Not Applicable Strongly Agree Agree Disagree Strongly Disagree Not Applicable Comments: OK Question Title * 2. It was easy to get an appointment. Strongly Agree Agree Disagree Strongly Disagree Not Applicable Strongly Agree Agree Disagree Strongly Disagree Not Applicable Comments: OK Question Title * 3. It was easy to come to the appointment. Yes No, Conflict with Employer/Work Schedule No, Transportation Issues No, Childcare Issues Other (please specify) OK Question Title * 4. Where did you receive your Community Connect assessment? Community Action Organization Outreach Worker Shelter Day Center Family Justice Center I don't know Other (please specify) OK Question Title * 5. Information was provided to me in my primary language and/or I was given options for language services/TTY/Visual Enhancement. Strongly Agree Agree Disagree Strongly Disagree Not Applicable Strongly Agree Agree Disagree Strongly Disagree Not Applicable Comments: OK Question Title * 6. I was provided resources and/or referral to housing options. (Check all that apply) Emergency Shelter Housing Program Other Assistance (rent, utility) to retain my current housing. 211 Resource Phone number No resources provided. No resources provided, but I understood why. I refused options provided. Other (please specify) OK Question Title * 7. I understand what my next steps are. Strongly Agree Agree Disagree Strongly Disagree Not Applicable Strongly Agree Agree Disagree Strongly Disagree Not Applicable Comments: OK Question Title * 8. Staff were courteous, professional and knowledgeable, and communicated in a way that was easy to understand. Strongly Agree Agree Disagree Strongly Disagree Not Applicable Strongly Agree Agree Disagree Strongly Disagree Not Applicable Comments: OK Question Title * 9. Please select the race/ethnicity that you most closely align with. White or Caucasian Black or African American Hispanic or Latino Asian or Asian American American Indian or Alaska Native Native Hawaiian or other Pacific Islander Other (please specify) OK Question Title * 10. Thank you for participating in our survey. Your feedback is very important to us. Please share one thing that could improve your experience. Note: You may return to Community Connect after 60 days from your assessment date or anytime your situation changes. OK DONE