Customer Survey
1.
What is your first impression of our website?
Love it
I think it's ok
I don't like it
Please add any other comments
2.
Overall, how well does our website meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
Other (please specify)
3.
How easy was it to find what you were looking for on our website?
Extremely easy
Very easy
Somewhat easy
Not so easy
Not at all easy
4.
Did it take you more or less time than you expected to find what you were looking for on our website?
A lot less time
A little less time
About what I expected
A little more time
A lot more time
5.
How visually appealing is our website?
Extremely appealing
Very appealing
Somewhat appealing
Not so appealing
Not at all appealing
Any other comments
6.
How easy is it to understand the information on our website?
Extremely easy
Very easy
Somewhat easy
Not so easy
Not at all easy
7.
How much do you trust the information on our website?
A great deal
A lot
A moderate amount
A little
Not at all
If you have ticked 'a little' or 'not at all' please explain below
8.
Are you satisfied with the selection of payment methods offered?
Yes
No
If you have ticked 'no' please indicate any other payment choices you would prefer
9.
On a scale of 0 to 10,
How likely is it that you would recommend our website to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
Current Progress,
0 of 9 answered