Customer Survey

Question Title

* 1. What is your first impression of our website?

Love it

I think it's ok

I don't like it

Please add any other comments

Question Title

* 2. Overall, how well does our website meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Other (please specify)

Question Title

* 3. How easy was it to find what you were looking for on our website?

Extremely easy

Very easy

Somewhat easy

Not so easy

Not at all easy

Question Title

* 4. Did it take you more or less time than you expected to find what you were looking for on our website?

A lot less time

A little less time

About what I expected

A little more time

A lot more time

Question Title

* 5. How visually appealing is our website?

Extremely appealing

Very appealing

Somewhat appealing

Not so appealing

Not at all appealing

Any other comments

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* 6. How easy is it to understand the information on our website?

Extremely easy

Very easy

Somewhat easy

Not so easy

Not at all easy

Question Title

* 7. How much do you trust the information on our website?

A great deal

A lot

A moderate amount

A little

Not at all

If you have ticked 'a little' or 'not at all' please explain below

Question Title

* 8. Are you satisfied with the selection of payment methods offered?

Yes

If you have ticked 'no' please indicate any other payment choices you would prefer

Question Title

* 9. How likely is it that you would recommend our website to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY