Sturdevant's Customer Service

Customer Survey

In a conscious effort to always improve our service and cater to the needs of our customers, we are looking for some feedback about our customer service to you.

This survey contains 9 questions and should take 2-4 minutes to complete.

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* 1. Please type your name below

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* 2. (optional) Please provide a current email address.

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* 3. What is the name of your business?

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* 4. What is your role with your company?

Tech

Service Writer

Owner

Other (please specify)

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* 5. Are you the primary parts purchaser?

Yes

If no, who is?

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* 6. Rank the following salesmen duties in order of importance to your company

Delivery

New Product Information

Check Inventory

Specialty Parts

Returns

Promotions

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* 7. How often would you like to be visited by a salesmen?

Once a week

Once every other week

Once a month

Other (please specify)

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* 8. What primary factors drive your purchase decisions?

Delivery time

Product Availability

Price

Brand quality

Service

Knowledgeable staff

Other (please specify)

Sturdevant's Customer Service

Customer Survey

Question Title

* 1. Please type your name below

Question Title

* 2. (optional) Please provide a current email address.

Question Title

* 3. What is the name of your business?

Question Title

* 4. What is your role with your company?

Question Title

* 5. Are you the primary parts purchaser?

Question Title

* 6. Rank the following salesmen duties in order of importance to your company

Question Title

* 7. How often would you like to be visited by a salesmen?

Question Title

* 8. What primary factors drive your purchase decisions?

Question Title

* 9. What could we do to better serve you?