Welcome to the 2021 Connecticut Lottery Responsible Gaming Retailer Training

Your time is valuable, and we thank you in advance for your effort in completing this training. As a valued member of our retailer network, we want to ensure that we consistently provide you with the training and resources you need to educate yourselves, your staff, and your customers about Responsible Gambling.

This training will take less than five (5) minutes to complete.

Our Mission

Responsible Gambling is a core value of the Connecticut Lottery Corporation (CLC). The mission of the CLC is to "raise revenue in an entrepreneurial manner for the State of Connecticut, consistent with the highest standards of good public and social responsibility, by offering products to our players that are fun and entertaining, and by ensuring the public's trust through integrity and honesty."


In 2016, the Connecticut Lottery Corporation entered into an agreement with the British Columbia Lottery Corporation for the right to use “GameSense,” GameSense is an innovative and comprehensive responsible gaming educational program that uses a positive approach to give your customers factual information necessary to play responsibly and make informed choices. It is designed to remind people to use their GameSense (or common sense) when gambling. All retailers have been provided pamphlets promoting GameSense's positive responsible gambling tips.

"The Player should have all of the necessary information and resources available to make well informed decisions on when to gamble, when to stop, and how much to spend."
Responsible Play - The CT Way
Responsible Play - The CT Way is the new responsible gambling campaign launched in the Fall of 2021 by the Connecticut Council on Problem Gambling (CCPG). The campaign is a combined effort by CCPG and all of the gaming operators in Connecticut, including the CLC, our retail sportsbook partner Sportech, Foxwoods, and Mohegan Sun. The purpose of the campaign is to provide the public with a consistent responsible gambling message across all gambling platforms and to promote the state's problem gambling helpline, 1-888-789-7777.
Youth Gambling
Did you know that approximately 80% of high school-aged students report having gambled for money during the past year? Studies have also shown that early adolescent gambling experiences can be a major risk factor for developing a gambling disorder. It's important to the CLC that we educate our partners, retailers and players about the dangers of youth gambling, especially during the holidays, as part of our Responsible Gambling efforts.

Lottery tickets are not suitable gifts for children under 18. All purchasers must be 18 years or older. If you suspect that a lottery purchaser may be under the age of 18, lottery retailers must ask for identification to confirm they are 18 or older prior to completing the sale.