MCCVB PBF&W FAM Survey

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* 1. Please Complete your contact information (optional):

Name

Company

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* 2. How were the Pre-FAM Communications, on a scale of 1 (lowest) to 5 (highest)?

	1	2	3	4	5
Was the information clear?	Was the information clear? 1	Was the information clear? 2	Was the information clear? 3	Was the information clear? 4	Was the information clear? 5
Was it timely?	Was it timely? 1	Was it timely? 2	Was it timely? 3	Was it timely? 4	Was it timely? 5
Was the information sufficient?	Was the information sufficient? 1	Was the information sufficient? 2	Was the information sufficient? 3	Was the information sufficient? 4	Was the information sufficient? 5

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* 3. How well were the FAM objectives met, on a scale of 1 (lowest) to 5 (highest)?

	1	2	3	4	5
Level that the site visits were interactive and engaging?	Level that the site visits were interactive and engaging? 1	Level that the site visits were interactive and engaging? 2	Level that the site visits were interactive and engaging? 3	Level that the site visits were interactive and engaging? 4	Level that the site visits were interactive and engaging? 5
Quality of site itinerary (length and flow of appointments)	Quality of site itinerary (length and flow of appointments) 1	Quality of site itinerary (length and flow of appointments) 2	Quality of site itinerary (length and flow of appointments) 3	Quality of site itinerary (length and flow of appointments) 4	Quality of site itinerary (length and flow of appointments) 5
Level of your increased knowledge of Monterey County	Level of your increased knowledge of Monterey County 1	Level of your increased knowledge of Monterey County 2	Level of your increased knowledge of Monterey County 3	Level of your increased knowledge of Monterey County 4	Level of your increased knowledge of Monterey County 5
Level that the itinerary included all venues/hotels/activities you would like to see	Level that the itinerary included all venues/hotels/activities you would like to see 1	Level that the itinerary included all venues/hotels/activities you would like to see 2	Level that the itinerary included all venues/hotels/activities you would like to see 3	Level that the itinerary included all venues/hotels/activities you would like to see 4	Level that the itinerary included all venues/hotels/activities you would like to see 5

Additional Comments:

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* 4. On a scale of 1 to 5 (5 being the highest), please rate the following items:

	1	2	3	4	5
Level of friendliness and professionalism displayed by Monterey County CVB staff	Level of friendliness and professionalism displayed by Monterey County CVB staff 1	Level of friendliness and professionalism displayed by Monterey County CVB staff 2	Level of friendliness and professionalism displayed by Monterey County CVB staff 3	Level of friendliness and professionalism displayed by Monterey County CVB staff 4	Level of friendliness and professionalism displayed by Monterey County CVB staff 5
Level of expertise demonstrated by Monterey County CVB staff	Level of expertise demonstrated by Monterey County CVB staff 1	Level of expertise demonstrated by Monterey County CVB staff 2	Level of expertise demonstrated by Monterey County CVB staff 3	Level of expertise demonstrated by Monterey County CVB staff 4	Level of expertise demonstrated by Monterey County CVB staff 5
Quality of accommodations	Quality of accommodations 1	Quality of accommodations 2	Quality of accommodations 3	Quality of accommodations 4	Quality of accommodations 5
Quality of your overall experience	Quality of your overall experience 1	Quality of your overall experience 2	Quality of your overall experience 3	Quality of your overall experience 4	Quality of your overall experience 5

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* 5. Based on this experience, would you book more, fewer or the same amount of meetings and/or events in Monterey County?

More

Fewer

Same

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* 6. Any additional comments or feedback