Skip to content
ProDemand and ShopKey Pro User Feedback Survey
*
1.
What is your role in the shop?
(Required.)
Owner
Manager
Service Advisor
Technician
Other (please specify)
*
2.
What type of shop are you part of?
(Required.)
General repair
Specialty repair (limited services or vehicle brands)
Fleet service
Vehicle dealership
School
Other (please specify)
*
3.
How long have you been using ProDemand or ShopKey Pro?
(Required.)
Less than a year
1-2 years
3-4 years
5+ years
*
4.
How many times a day do you use ProDemand?
(Required.)
Less than once a day
1-5 times a day
5 or more times a day
*
5.
On a scale of 1-5 stars, with 5 stars being highest,how would you rate the
CONTENT
in ProDemand or ShopKey Pro?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
On a scale of 1-5 stars, with 5 stars being highest,how would you rate the
NAVIGATION
in ProDemand or ShopKey Pro?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How important are the following types of content or features of ProDemand or ShopKey Pro?
(Required.)
Not important
Somewhat important
Important
Very important
Specifications
Not important
Somewhat important
Important
Very important
Remove and replace procedures
Not important
Somewhat important
Important
Very important
OEM-based system and component testing
Not important
Somewhat important
Important
Very important
SureTrack Real Fixes, Top Repairs, and Causes & Fixes
Not important
Somewhat important
Important
Very important
SureTrack Community
Not important
Somewhat important
Important
Very important
Wiring diagrams
Not important
Somewhat important
Important
Very important
Component locations
Not important
Somewhat important
Important
Very important
ADAS specifications and calibrations
Not important
Somewhat important
Important
Very important
Labor estimating
Not important
Somewhat important
Important
Very important
Parts estimating
Not important
Somewhat important
Important
Very important
Integration with scan tools
Not important
Somewhat important
Important
Very important
*
8.
Do you use other sources of repair information (check all that apply)?
(Required.)
Alldata
Identifix
Motologic
iATN
Diagnostic Network
OEM websites
Scan tools
Google
YouTube
No other sources of repair information
Other (please specify)
*
9.
Which source of repair information is your
PRIMARY
source (choose one)?
(Required.)
ProDemand or ShopKey Pro
Alldata
Identifix
Motologic
iATN
Diagnostic Network
OEM websites
Scan tools
Google
YouTube
Other (please specify)
10.
What do you like most about ProDemand or ShopKey Pro?
11.
What improvements would you like to see made in ProDemand or ShopKey Pro?
Current Progress,
0 of 11 answered
