Connected Tahoe Residential Survey Please provide information on the Residential location you are reporting from. (These questions will help us to evaluate the economic impact of broadband, as well as establishing areas of need or opportunity and to inform future action plans.) Question Title * 1. Please provide information on the Residential location you are reporting from. (These questions will help us to evaluate the economic impact of broadband, as well as establishing areas of need or opportunity and to inform future action plans.) Resident Name Full-time Resident or Second Home Owner? Address City/Town Zip/Postal Code Email Address Do you have access to Broadband internet where you live? (For the purposes of this survey, Broadband is defined as 6 Mbps or greater download AND 1.5 Mbps or greater upload, as defined by the CPUC. Please use the Calspeed test on Connected Tahoe’s web page if you’re unsure.) Question Title * 2. Do you have access to Broadband internet where you live? (For the purposes of this survey, Broadband is defined as 6 Mbps or greater download AND 1.5 Mbps or greater upload, as defined by the CPUC. Please use the Calspeed test on Connected Tahoe’s web page if you’re unsure.) Yes No I don't know Who is your current internet service provider? Question Title * 3. Who is your current internet service provider? Spectrum/Charter Suddenlink Frontier AT&T Other (please specify) What type of Broadband internet connection do you have? Question Title * 4. What type of Broadband internet connection do you have? DSL Cable (Spectrum/Charter, Suddenlink, Frontier, etc.) Satellite Wireless Broadband High-speed Leased Line 3G/2.5G Mobile Phone Don't know I don't have Broadband Are you satisfied with your current internet service? Question Title * 5. Are you satisfied with your current internet service? Very Dissatisfied Quite Dissatisfied It's okay Quite Satisfied Very Satisfied Very Dissatisfied Quite Dissatisfied It's okay Quite Satisfied Very Satisfied If you have high-speed Broadband, how satisfied are you with the following aspects of your Broadband internet connection? Question Title * 6. If you have high-speed Broadband, how satisfied are you with the following aspects of your Broadband internet connection? Very Dissatisfied Quite Dissatisfied It's okay Quite Satisfied Very Satisfied Quality of Speed Quality of Speed Very Dissatisfied Quality of Speed Quite Dissatisfied Quality of Speed It's okay Quality of Speed Quite Satisfied Quality of Speed Very Satisfied Quality of Service Quality of Service Very Dissatisfied Quality of Service Quite Dissatisfied Quality of Service It's okay Quality of Service Quite Satisfied Quality of Service Very Satisfied Quality of Technical Support Quality of Technical Support Very Dissatisfied Quality of Technical Support Quite Dissatisfied Quality of Technical Support It's okay Quality of Technical Support Quite Satisfied Quality of Technical Support Very Satisfied Choice of Broadband suppliers in your area Choice of Broadband suppliers in your area Very Dissatisfied Choice of Broadband suppliers in your area Quite Dissatisfied Choice of Broadband suppliers in your area It's okay Choice of Broadband suppliers in your area Quite Satisfied Choice of Broadband suppliers in your area Very Satisfied Monthly costs for service Monthly costs for service Very Dissatisfied Monthly costs for service Quite Dissatisfied Monthly costs for service It's okay Monthly costs for service Quite Satisfied Monthly costs for service Very Satisfied Does anyone in your home use the internet to work from home or run their business from home? Question Title * 7. Does anyone in your home use the internet to work from home or run their business from home? Yes No Does anyone in your home use the internet to complete school or job training course work? Question Title * 8. Does anyone in your home use the internet to complete school or job training course work? Yes No What would you like to be able to do online that you can't with your current connection? (Check all that apply) Question Title * 9. What would you like to be able to do online that you can't with your current connection? (Check all that apply) Work from home Complete online school work Voice / Video Communications Transmit large data files Healthcare Communications / Monitoring Stream Movies / Television / Music Nothing - my current connection meets my needs Would you be willing to pay more for high speed internet service? Question Title * 10. Would you be willing to pay more for high speed internet service? Yes No Uncertain Already have high-speed internet service Done