A three-minute survey on where care teams are losing time across recruitment, onboarding, rostering, payroll and retention

1.What type of organisation do you work for?

A single residential care home

A care-home group operating multiple locations

A homecare or domiciliary care provider

Other (please specify)

2.Where does your organisation lose the most management or administrative time?

Recruitment and onboarding

Training and compliance

Rostering and shift cover

Time, attendance and payroll

Agency workforce management

Time and attendance

Payroll and pay corrections

Employee communication and retention

Other (please specify)

3.At which point are candidates or new starters most likely to be delayed, disengaged or lost?

Attracting and managing applications

Interviewing and selection

Pre-employment checks

Offer, contracts and payroll setup

Onboarding, training and compliance

Scheduling the first shift

We do not have clear visibility of this

Other (please specify)

4.Which recurring workforce task creates the most avoidable chasing, duplication or correction?

5.If your team could spend less time on administration, where would you most want that time to go?

More time supporting residents and delivering person-centred care

More time with residents’ families and the wider care community

Coaching, supporting and developing colleagues

Planning rotas, staffing and services more effectively

Improving team wellbeing and reducing workload pressure

Improving the quality and continuity of care

Other (please specify)

6.What is one workforce process you would most like to improve?