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2019 Pool & Hot Tub Alliance Membership Survey
1.
What is the main business your company provides?
Manufacturer
Distributor
Manufacturer Agent
Builder
Service Company
Retail
Professional Pool Management
Instructor
Professional Affiliate
2.
In which region is your company based?
Northeast
Southeast
Midwest
West
Nationwide
3.
What is your company's annual revenue?
Under $250,000
$250,000 to $750,000
$750,000 to $2 million
$2 million to $5 million
$5 million to $10 million
$10 million and up
4.
How many years has your company been in business?
1-3
4-10
11-20
20+
5.
Have you heard about the merger of The Association of Pool & Spa Professionals (APSP) and the National Swimming Pool Foundation (NSPF) to form the Pool & Hot Tub Alliance (PHTA)?
Yes
No
6.
How do you feel about the merger?
Positive
Neutral
Negative
Not aware of the merger
7.
Are you a member of PHTA?
Yes
No
8.
What do you or your company feel is the greatest benefit you receive from being a member of PHTA?
9.
How important is it for PHTA to do the following?
not important
somewhat important
very important
Raise the level of professionalism in the industry
not important
somewhat important
very important
Provide the best industry education
not important
somewhat important
very important
Grow the industry workforce
not important
somewhat important
very important
Educate the public about the value of the pool and hot tub industry
not important
somewhat important
very important
Protect the industry from unnecessary government and regulatory roadblocks
not important
somewhat important
very important
10.
If you are not a member, please tell us why?
11.
Please provide your opinion on the following
Not Good
Below Average
Average
Good
Fantastic
PHTA Government Relations
Not Good
Below Average
Average
Good
Fantastic
PHTA International Awards of Excellence
Not Good
Below Average
Average
Good
Fantastic
PHTA's Weekly Enewsletter
Not Good
Below Average
Average
Good
Fantastic
PHTA University
Not Good
Below Average
Average
Good
Fantastic
PHTA Chapters
Not Good
Below Average
Average
Good
Fantastic
PHTA WAVE Young Professionals Network
Not Good
Below Average
Average
Good
Fantastic
PHTA Councils and Committees
Not Good
Below Average
Average
Good
Fantastic
Codes & Standards
Not Good
Below Average
Average
Good
Fantastic
GENESIS®
Not Good
Below Average
Average
Good
Fantastic
World Aquatic Health Conference
Not Good
Below Average
Average
Good
Fantastic
Step into Swim
Not Good
Below Average
Average
Good
Fantastic
Certified Pool & Spa Operator Course
Not Good
Below Average
Average
Good
Fantastic
Member Perks Program
Not Good
Below Average
Average
Good
Fantastic
PHTA Insurance Offerings
Not Good
Below Average
Average
Good
Fantastic
12.
Rate your overall membership satisfaction
Membership has exceeded my expectations
Membership has met my expectations
Membership has fallen short of my expectations
Other (please specify)
13.
Is there anything that prevents you from getting the most out of your PHTA membership?
Not enough time
Financial limitations
Don't know where to find resources or who to contact
PHTA does not offer the right services for my business
I am getting what I need from my membership
14.
Please choose the top 5 offerings that you value most
PHTA Government Relations
PHTA International Awards of Excellence
PHTA E-newsletter
PHTA University
PHTA Certifications
PHTA WAVE Young Professionals Network
PHTA Councils and Committees
Codes & Standards
World Aquatic Health Conference
Step into Swim
Certified Pool & Spa Operator Course
PHTA Member Perks
PHTA 401k Insurance Program
GENESIS®
15.
Where else do you get your education and training aside from PHTA?
In-house Training
PHTA Chapter Association
Manufacturer Training Events/Programs
Other industry associations/nonprofit training groups. (Please list the group name that you receive this training from.)
16.
Which topics would you like PHTA to provide education on?
Attracting and Retaining Employees
Supervising
Business Strategies/Financial
Marketing
Training in Spanish
Technical Knowledge
Social Media Training
Leadership
Other (please specify)
17.
What can PHTA do to improve your membership experience?
18.
What type of education or program should PHTA provide that we are not currently?
19.
Any suggestions or comments? We value your feedback.
20.
If you are not a member and would like membership information emailed to you, please enter your information and PHTA will send you membership benefits information.
Name
Company
Email Address
21.
If you would like to be entered to win a $500 American Express gift card for completing this survey, please enter your information below.
Name
Company
Address
City/Town
State/Province
ZIP/Postal Code
Country
Email Address
Phone Number
22.
What age demographic do you fall under?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Current Progress,
0 of 22 answered