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Lifespan Health Customer Satisfaction Survey
Your feedback is important to us! At Lifespan Health, we are committed to continuously improving our services. Your feedback helps us understand what we are doing well and where we can improve.
1.
What is your name (optional)?
2.
What is your clinician's name (optional)?
3.
How satisfied were you with the service provided by your clinician?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
4.
How satisfied were you with the service provided by our administration team?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
5.
Do you feel that engaging in our services has been beneficial for you?
Not beneficial at all
Not very beneficial
Neutral
Somewhat beneficial
Yes, very beneficial
6.
Would you recommend Lifespan Health to a friend or family member?
No
Probably not
Maybe
Yes, probably
Yes, definitely
7.
Do you have any other feedback (e.g., what did we do well, what can we do better at)?
8.
Do you consent for a Lifespan Health team member to contact you about your feedback?
Yes
No
9.
Do you consent to us using your feedback (anonymised) on our website or promotional materials?
(We will only share feedback related to non-clinical aspects of our service, such as communication and customer service. No clinical outcomes or health-related claims will be published. Your feedback will never be linked to your name or personal details.)
Yes, I consent to my feedback being shared anonymously.
No, I do not consent