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Copy of Passenger Satisfaction Survey
1.
How often do you use our transportation services?
Daily
Weekly
Monthly
Rarely
This is my first time
2.
How would you rate the cleanliness of our vehicles?
Very Clean
Clean
Neutral
Dirty
Very Dirty
3.
How satisfied are you with the punctuality of our services?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
4.
What aspects of our service do you find most valuable? Select all that apply
Punctuality
Cleanliness
Customer Service
Comfort
Affordability
5.
What improvements would you like to see in our transportation services?
6.
On a scale of 0 to 10,
How likely is it that you would recommend our transportation services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
7.
How would you rate the overall quality of our customer service?
Excellent
Good
Average
Poor
Very Poor
Current Progress,
0 of 7 answered