* 1. What is your Reference Number or Case Number?
(The reference number starts with 2013-UI and is found on the second page under "final order" of the Certificate of Mailing issued by the Office of Administrative Hearings. Example: Ref # 2013-UI-00100. The Case Number or Order Number is found on the first page, first paragraph directly under the Certificate of Mailing title. Example: 13-UI-01000)

* 2. Are you the Claimant/Representative, Employer/Representative, or the Employment Department?

* 3. Was the Appeals Board Decision in your favor?

* 4. How do you rate the timeliness of EAB's services?

* 5. How do you rate EAB's ability to provide services correctly the first time?

* 6. How do you rate the helpfulness of EAB employees?

* 7. How do you rate the knowledge and expertise of EAB employees?

* 8. How do you rate the availability of information from EAB?
(Decisions, Website, Telephone Conversations, Correspondence)

* 9. How do you rate the overall quality of EAB service?