* 1. What is your Reference Number or Order Number? The numbers can be found on the order issued from the Office of Administrative Hearings. 
Example: Ref# 2018-UI-XXXXX or Order# 18-UI-XXXXXX.

* 2. Are you the Claimant/Representative, Employer/Representative, or the Employment Department?

* 3. Was the Appeals Board Decision in your favor?

* 4. How do you rate the timeliness of EAB's services?

* 5. How do you rate EAB's ability to provide services correctly the first time?

* 6. How do you rate the helpfulness of EAB employees?

* 7. How do you rate the knowledge and expertise of EAB employees?

* 8. How do you rate the availability of information from EAB?
(Decisions, Website, Telephone Conversations, Correspondence)

* 9. How do you rate the overall quality of EAB service?