Exit this survey EAB Customer Service Survey 1. Question Title * 1. What is your Reference Number or Order Number? The numbers can be found on the order issued from the Office of Administrative Hearings. Example: Ref# 2018-UI-XXXXX or Order# 18-UI-XXXXXX. Question Title * 2. Are you the Claimant/Representative, Employer/Representative, or the Employment Department? Claimant/Representative Employer/Representative Employment Department Question Title * 3. Was the Appeals Board Decision in your favor? Yes No Question Title * 4. How do you rate the timeliness of EAB's services? Excellent Good Fair Poor I Don't Know Question Title * 5. How do you rate EAB's ability to provide services correctly the first time? Excellent Good Fair Poor I Don't Know Question Title * 6. How do you rate the helpfulness of EAB employees? Excellent Good Fair Poor I Don't Know Question Title * 7. How do you rate the knowledge and expertise of EAB employees? Excellent Good Fair Poor I Don't Know Question Title * 8. How do you rate the availability of information from EAB?(Decisions, Website, Telephone Conversations, Correspondence) Excellent Good Fair Poor I Don't Know Question Title * 9. How do you rate the overall quality of EAB service? Excellent Good Fair Poor I Don't Know Question Title * 10. Comments Done