Charity Excellence Feedback Survey

We are entirely user led - what you tell us drives our work

This is an anonymous survey, the results of which will be acted on and also made public, as part of our commitment to transparency.

Question Title

* 1. What is your annual income?

Less than £10k

£11k to £100k

£100k - £500k

£501k - £1m

£1m - £3m

More than £3m

Question Title

* 2. On a scale of 1 to 10 how useful do you find using the CEF?

Question Title

* 3. Please rate each aspect of our work based on how often you use it, from 1 (never) to 10 (every week)

	1	2	3	4	5	6	7	8	9	10
Funding Finder Grants Directory	Funding Finder Grants Directory 1	Funding Finder Grants Directory 2	Funding Finder Grants Directory 3	Funding Finder Grants Directory 4	Funding Finder Grants Directory 5	Funding Finder Grants Directory 6	Funding Finder Grants Directory 7	Funding Finder Grants Directory 8	Funding Finder Grants Directory 9	Funding Finder Grants Directory 10
Help Finder Directory	Help Finder Directory 1	Help Finder Directory 2	Help Finder Directory 3	Help Finder Directory 4	Help Finder Directory 5	Help Finder Directory 6	Help Finder Directory 7	Help Finder Directory 8	Help Finder Directory 9	Help Finder Directory 10
Help Finder Corporate Funding Capability	Help Finder Corporate Funding Capability 1	Help Finder Corporate Funding Capability 2	Help Finder Corporate Funding Capability 3	Help Finder Corporate Funding Capability 4	Help Finder Corporate Funding Capability 5	Help Finder Corporate Funding Capability 6	Help Finder Corporate Funding Capability 7	Help Finder Corporate Funding Capability 8	Help Finder Corporate Funding Capability 9	Help Finder Corporate Funding Capability 10
Data Finder	Data Finder 1	Data Finder 2	Data Finder 3	Data Finder 4	Data Finder 5	Data Finder 6	Data Finder 7	Data Finder 8	Data Finder 9	Data Finder 10
The Health Check Questionnaires & Dashboard	The Health Check Questionnaires & Dashboard 1	The Health Check Questionnaires & Dashboard 2	The Health Check Questionnaires & Dashboard 3	The Health Check Questionnaires & Dashboard 4	The Health Check Questionnaires & Dashboard 5	The Health Check Questionnaires & Dashboard 6	The Health Check Questionnaires & Dashboard 7	The Health Check Questionnaires & Dashboard 8	The Health Check Questionnaires & Dashboard 9	The Health Check Questionnaires & Dashboard 10
The In-system AI Bunny Bid Writing	The In-system AI Bunny Bid Writing 1	The In-system AI Bunny Bid Writing 2	The In-system AI Bunny Bid Writing 3	The In-system AI Bunny Bid Writing 4	The In-system AI Bunny Bid Writing 5	The In-system AI Bunny Bid Writing 6	The In-system AI Bunny Bid Writing 7	The In-system AI Bunny Bid Writing 8	The In-system AI Bunny Bid Writing 9	The In-system AI Bunny Bid Writing 10
The in-system AI Bunny Policy Downloads	The in-system AI Bunny Policy Downloads 1	The in-system AI Bunny Policy Downloads 2	The in-system AI Bunny Policy Downloads 3	The in-system AI Bunny Policy Downloads 4	The in-system AI Bunny Policy Downloads 5	The in-system AI Bunny Policy Downloads 6	The in-system AI Bunny Policy Downloads 7	The in-system AI Bunny Policy Downloads 8	The in-system AI Bunny Policy Downloads 9	The in-system AI Bunny Policy Downloads 10
AI Bunnies - Help in Navigating the System	AI Bunnies - Help in Navigating the System 1	AI Bunnies - Help in Navigating the System 2	AI Bunnies - Help in Navigating the System 3	AI Bunnies - Help in Navigating the System 4	AI Bunnies - Help in Navigating the System 5	AI Bunnies - Help in Navigating the System 6	AI Bunnies - Help in Navigating the System 7	AI Bunnies - Help in Navigating the System 8	AI Bunnies - Help in Navigating the System 9	AI Bunnies - Help in Navigating the System 10
AI Bunnies - Answering Questions About Non Profits	AI Bunnies - Answering Questions About Non Profits 1	AI Bunnies - Answering Questions About Non Profits 2	AI Bunnies - Answering Questions About Non Profits 3	AI Bunnies - Answering Questions About Non Profits 4	AI Bunnies - Answering Questions About Non Profits 5	AI Bunnies - Answering Questions About Non Profits 6	AI Bunnies - Answering Questions About Non Profits 7	AI Bunnies - Answering Questions About Non Profits 8	AI Bunnies - Answering Questions About Non Profits 9	AI Bunnies - Answering Questions About Non Profits 10
Website AI Bunny - Helping Individuals	Website AI Bunny - Helping Individuals 1	Website AI Bunny - Helping Individuals 2	Website AI Bunny - Helping Individuals 3	Website AI Bunny - Helping Individuals 4	Website AI Bunny - Helping Individuals 5	Website AI Bunny - Helping Individuals 6	Website AI Bunny - Helping Individuals 7	Website AI Bunny - Helping Individuals 8	Website AI Bunny - Helping Individuals 9	Website AI Bunny - Helping Individuals 10
The Website Resources	The Website Resources 1	The Website Resources 2	The Website Resources 3	The Website Resources 4	The Website Resources 5	The Website Resources 6	The Website Resources 7	The Website Resources 8	The Website Resources 9	The Website Resources 10
The Weekly Newsletter	The Weekly Newsletter 1	The Weekly Newsletter 2	The Weekly Newsletter 3	The Weekly Newsletter 4	The Weekly Newsletter 5	The Weekly Newsletter 6	The Weekly Newsletter 7	The Weekly Newsletter 8	The Weekly Newsletter 9	The Weekly Newsletter 10
Weekly Free Webinars	Weekly Free Webinars 1	Weekly Free Webinars 2	Weekly Free Webinars 3	Weekly Free Webinars 4	Weekly Free Webinars 5	Weekly Free Webinars 6	Weekly Free Webinars 7	Weekly Free Webinars 8	Weekly Free Webinars 9	Weekly Free Webinars 10

Question Title

* 4. For those aspects of our work you use, please rate each in terms of how useful it is from 1 (no value at all) to 10 (incredibly useful)

	1	2	3	4	5	6	7	8	9	10
Funding Finder Grants Directory	Funding Finder Grants Directory 1	Funding Finder Grants Directory 2	Funding Finder Grants Directory 3	Funding Finder Grants Directory 4	Funding Finder Grants Directory 5	Funding Finder Grants Directory 6	Funding Finder Grants Directory 7	Funding Finder Grants Directory 8	Funding Finder Grants Directory 9	Funding Finder Grants Directory 10
Help Finder Directory	Help Finder Directory 1	Help Finder Directory 2	Help Finder Directory 3	Help Finder Directory 4	Help Finder Directory 5	Help Finder Directory 6	Help Finder Directory 7	Help Finder Directory 8	Help Finder Directory 9	Help Finder Directory 10
Help Finder Corporate Funding Capability	Help Finder Corporate Funding Capability 1	Help Finder Corporate Funding Capability 2	Help Finder Corporate Funding Capability 3	Help Finder Corporate Funding Capability 4	Help Finder Corporate Funding Capability 5	Help Finder Corporate Funding Capability 6	Help Finder Corporate Funding Capability 7	Help Finder Corporate Funding Capability 8	Help Finder Corporate Funding Capability 9	Help Finder Corporate Funding Capability 10
Data Finder	Data Finder 1	Data Finder 2	Data Finder 3	Data Finder 4	Data Finder 5	Data Finder 6	Data Finder 7	Data Finder 8	Data Finder 9	Data Finder 10
The Health Check Questionnaires & Dashboard	The Health Check Questionnaires & Dashboard 1	The Health Check Questionnaires & Dashboard 2	The Health Check Questionnaires & Dashboard 3	The Health Check Questionnaires & Dashboard 4	The Health Check Questionnaires & Dashboard 5	The Health Check Questionnaires & Dashboard 6	The Health Check Questionnaires & Dashboard 7	The Health Check Questionnaires & Dashboard 8	The Health Check Questionnaires & Dashboard 9	The Health Check Questionnaires & Dashboard 10
The In-system AI Bunny Bid Writing	The In-system AI Bunny Bid Writing 1	The In-system AI Bunny Bid Writing 2	The In-system AI Bunny Bid Writing 3	The In-system AI Bunny Bid Writing 4	The In-system AI Bunny Bid Writing 5	The In-system AI Bunny Bid Writing 6	The In-system AI Bunny Bid Writing 7	The In-system AI Bunny Bid Writing 8	The In-system AI Bunny Bid Writing 9	The In-system AI Bunny Bid Writing 10
The in-system AI Bunny Policy Downloads	The in-system AI Bunny Policy Downloads 1	The in-system AI Bunny Policy Downloads 2	The in-system AI Bunny Policy Downloads 3	The in-system AI Bunny Policy Downloads 4	The in-system AI Bunny Policy Downloads 5	The in-system AI Bunny Policy Downloads 6	The in-system AI Bunny Policy Downloads 7	The in-system AI Bunny Policy Downloads 8	The in-system AI Bunny Policy Downloads 9	The in-system AI Bunny Policy Downloads 10
AI Bunnies - Help in Navigating the System	AI Bunnies - Help in Navigating the System 1	AI Bunnies - Help in Navigating the System 2	AI Bunnies - Help in Navigating the System 3	AI Bunnies - Help in Navigating the System 4	AI Bunnies - Help in Navigating the System 5	AI Bunnies - Help in Navigating the System 6	AI Bunnies - Help in Navigating the System 7	AI Bunnies - Help in Navigating the System 8	AI Bunnies - Help in Navigating the System 9	AI Bunnies - Help in Navigating the System 10
AI Bunnies - Answering Questions About Non Profits	AI Bunnies - Answering Questions About Non Profits 1	AI Bunnies - Answering Questions About Non Profits 2	AI Bunnies - Answering Questions About Non Profits 3	AI Bunnies - Answering Questions About Non Profits 4	AI Bunnies - Answering Questions About Non Profits 5	AI Bunnies - Answering Questions About Non Profits 6	AI Bunnies - Answering Questions About Non Profits 7	AI Bunnies - Answering Questions About Non Profits 8	AI Bunnies - Answering Questions About Non Profits 9	AI Bunnies - Answering Questions About Non Profits 10
Website AI Bunny - Helping Individuals	Website AI Bunny - Helping Individuals 1	Website AI Bunny - Helping Individuals 2	Website AI Bunny - Helping Individuals 3	Website AI Bunny - Helping Individuals 4	Website AI Bunny - Helping Individuals 5	Website AI Bunny - Helping Individuals 6	Website AI Bunny - Helping Individuals 7	Website AI Bunny - Helping Individuals 8	Website AI Bunny - Helping Individuals 9	Website AI Bunny - Helping Individuals 10
The Website Resources	The Website Resources 1	The Website Resources 2	The Website Resources 3	The Website Resources 4	The Website Resources 5	The Website Resources 6	The Website Resources 7	The Website Resources 8	The Website Resources 9	The Website Resources 10
The Weekly Newsletter	The Weekly Newsletter 1	The Weekly Newsletter 2	The Weekly Newsletter 3	The Weekly Newsletter 4	The Weekly Newsletter 5	The Weekly Newsletter 6	The Weekly Newsletter 7	The Weekly Newsletter 8	The Weekly Newsletter 9	The Weekly Newsletter 10
Weekly Free Webinars	Weekly Free Webinars 1	Weekly Free Webinars 2	Weekly Free Webinars 3	Weekly Free Webinars 4	Weekly Free Webinars 5	Weekly Free Webinars 6	Weekly Free Webinars 7	Weekly Free Webinars 8	Weekly Free Webinars 9	Weekly Free Webinars 10

Question Title

* 5. How would you rate us for the following from 1 (not at all) to 10 (very strongly agree)

	1	2	3	4	5	6	7	8	9	10
Delivers real impact	Delivers real impact 1	Delivers real impact 2	Delivers real impact 3	Delivers real impact 4	Delivers real impact 5	Delivers real impact 6	Delivers real impact 7	Delivers real impact 8	Delivers real impact 9	Delivers real impact 10
Innovative	Innovative 1	Innovative 2	Innovative 3	Innovative 4	Innovative 5	Innovative 6	Innovative 7	Innovative 8	Innovative 9	Innovative 10
Professional	Professional 1	Professional 2	Professional 3	Professional 4	Professional 5	Professional 6	Professional 7	Professional 8	Professional 9	Professional 10
Accountable	Accountable 1	Accountable 2	Accountable 3	Accountable 4	Accountable 5	Accountable 6	Accountable 7	Accountable 8	Accountable 9	Accountable 10
Transparent	Transparent 1	Transparent 2	Transparent 3	Transparent 4	Transparent 5	Transparent 6	Transparent 7	Transparent 8	Transparent 9	Transparent 10
Authentic	Authentic 1	Authentic 2	Authentic 3	Authentic 4	Authentic 5	Authentic 6	Authentic 7	Authentic 8	Authentic 9	Authentic 10
Trustworthy	Trustworthy 1	Trustworthy 2	Trustworthy 3	Trustworthy 4	Trustworthy 5	Trustworthy 6	Trustworthy 7	Trustworthy 8	Trustworthy 9	Trustworthy 10
Ethical	Ethical 1	Ethical 2	Ethical 3	Ethical 4	Ethical 5	Ethical 6	Ethical 7	Ethical 8	Ethical 9	Ethical 10
Brave	Brave 1	Brave 2	Brave 3	Brave 4	Brave 5	Brave 6	Brave 7	Brave 8	Brave 9	Brave 10
Collaborative	Collaborative 1	Collaborative 2	Collaborative 3	Collaborative 4	Collaborative 5	Collaborative 6	Collaborative 7	Collaborative 8	Collaborative 9	Collaborative 10
Understands our needs	Understands our needs 1	Understands our needs 2	Understands our needs 3	Understands our needs 4	Understands our needs 5	Understands our needs 6	Understands our needs 7	Understands our needs 8	Understands our needs 9	Understands our needs 10
Meets our needs	Meets our needs 1	Meets our needs 2	Meets our needs 3	Meets our needs 4	Meets our needs 5	Meets our needs 6	Meets our needs 7	Meets our needs 8	Meets our needs 9	Meets our needs 10
Communication is clear and tone appropriate	Communication is clear and tone appropriate 1	Communication is clear and tone appropriate 2	Communication is clear and tone appropriate 3	Communication is clear and tone appropriate 4	Communication is clear and tone appropriate 5	Communication is clear and tone appropriate 6	Communication is clear and tone appropriate 7	Communication is clear and tone appropriate 8	Communication is clear and tone appropriate 9	Communication is clear and tone appropriate 10
Accessible	Accessible 1	Accessible 2	Accessible 3	Accessible 4	Accessible 5	Accessible 6	Accessible 7	Accessible 8	Accessible 9	Accessible 10
Inclusive	Inclusive 1	Inclusive 2	Inclusive 3	Inclusive 4	Inclusive 5	Inclusive 6	Inclusive 7	Inclusive 8	Inclusive 9	Inclusive 10

Question Title

* 6. Please provide additional information on those areas above that you rated lowest; be as specific as possible to help us address these

Question Title

* 7. What could we do to make it even more useful for you? Anything helps, no matter how small

Question Title

* 8. If you've used the in-system AI Bunny's new Help Finder AI button, please tell us what you think, any issues and what we could do to make him even better for you.