Patient Experience Survey - Blind River Site - Medical Imaging Services

We want to hear about your most recent experience with our Medical Imaging services at our Blind River site.

Your feedback provides our organization with valuable insight into our Medical Imaging services. It supports NSHN in meeting the needs and expectations of our patients, and helps our Medical Imaging Team in identifying possible areas for improvement.

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* 1. Was the Technologist on time with your scheduled appointment today?

On time

Within 5-10 minutes

Within 11-20 minutes

Within 21-30 minutes

Over 30 minutes

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* 2. Did you feel comfortable and safe with the Technologist performing your exam today?

Definitely

For the most part

Somehwat

Not at all (please provide additional details in the "Comments/Suggestions" section at the end of the survey)

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* 3. I felt my personal information was kept confidential.

Always

Often

Sometimes

Rarely

Never (please provide additional details in the "Comments/Suggestions" section at the end of the survey)

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* 4. Did the Technologist explain the Medical Imaging test to you?

Yes

Not required/not applicable.

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* 5. If you had questions to ask the Technologist, did you get answers that you could understand?

Definitely

For the most part

Somewhat

Not at all

I did not need to ask

I did not have an opportunity to ask

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* 6. Did the Technologist provide you with information on how to access your results (i.e., Family Provider, PocketHealth, etc.)?

Definitely

For the most part

Somewhat

Not at all

Not sure / Can’t remember

I did not need an explanation

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* 7. Do you feel that the Technologist treated you with courtesy and respect?

Yes

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* 8. Would you recommend this Medical Imaging department to your friends and family?

Definitely Yes

Probably Yes

Probably No

Definitely No

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* 9. Comments or suggestions:

At the North Shore Health Network (NSHN), our mission is to provide safe, quality, person-centred healthcare. Across our 3 sites in Blind River, Thessalon and Richards Landing, we function as one team providing equitable, high quality, integrated, rural health and wellness services for everyone.

WE CARE WHAT YOU THINK! Your feedback, whether it is a compliment, a concern, a suggestion or a formal complaint is an opportunity for us to improve the quality of care and overall experience we provide.

If you would like to contact us to provide additional information about your experience:

NSHN's Patient Relations Officer
(705) 356-2265 ext. 2523
patientrelations@nshn.care

Or visit NSHN's Compliments & Concerns page and fill out the form at the bottom of the page.