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Anglicare NQ Client Feedback
1.
Which Anglicare NQ Service is this feedback for?
Corporate Office, Cairns
Regional Office, Townsville
Bayview Heights
Biboohra House
Anglicare Homelessness Services
Cell Visitor Program
The Pantry & the Wardrobe
Get Set for Work
HomeStay
Bama Dakil Diversionary Centre
Community Patrol
Jama Bana
MPIP (Managing Public Intoxication Program)
QHome Accommodation and Mobile Support Services
QStride
Safe Night Out, Airlie Beach
Safe Night Out, Townsville
Silky Oak
St James', Townville
St John's House, Cairns
St Margaret's House, Cairns
St Mary's, Townsville
Tolga House
Transitional Housing Program
Youth Support Program (YSP)
Cairns Education, Training and Employment Program (CETEP)
2.
Has the Anglicare NQ service that you accessed been supportive?
Yes
No
3.
Were your rights respected and were you treated fairly by this Anglicare NQ service?
Yes
No
4.
Was your first contact with this Anglicare NQ service non-discriminatory?
Yes
No
5.
Was your last contact with this Anglicare NQ service non-discriminatory?
Yes
No
6.
Did this Anglicare NQ service assist you to identify and reach your goals?
Yes
No
7.
Was it easy to talk to a worker at this Anglicare NQ service when you needed to?
Yes
No
8.
Do you know more about community supports and services available in your area after getting support from this Anglicare NQ service?
Yes
No
9.
After accessing support from this Anglicare NQ service, do you now feel you can maintain and sustain your current situation?
Yes
No
10.
Have you made a complaint about this Anglicare NQ service?
Yes
No
11.
Do you think this Anglicare NQ service took your complaint seriously?
Yes
No
N/A
12.
How willing were you to make a complaint about this service?
Willing
Not willing
N/A
13.
What can this Anglicare NQ service do differently or what else can it do, to improve its service delivery or the supports it provides?
14.
Would you like Anglicare NQ Management to contact you to discuss your feedback? If yes, please provide your contact details in the fields below:
Yes
No
15.
Your name?
16.
Your contact phone number?
17.
Your contact address?
Current Progress,
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