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* 1. How often do you use mobile technology like smartphones, tablets or laptop computers?

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* 2. Do you use any Apps on those devices?

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* 3. How familiar are you with the LAFD's Technology and Public Information Systems?

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* 4. Do you currently access any LAFD Public Information Systems (Blog, Info e-Newsletter, Incident Notifications...)

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* 5. Do you currently follow the LAFD on any of the following Social Media? (Choose all that apply)

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* 6. If the City of Los Angeles created an App for Public Safety services (Police, Fire Dept., Emergency Medical Services...) how likely are you to download and use it?

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* 7. If a City of LA Public Safety App were developed, please rate your interest in the following features and information.

  Not Interested Somewhat Interesting Interesting Very Interesting Essential
Incident Notifications by Type
Hazard Notifications by Area
Disaster Relief
Emergency Preparedness
Abductions
Traffic Accidents
Traffic Patterns
Report an Emergency
Submit a Tip
CPR Instructions
First Aid Instructions
Social Media Integration
Agency Blog Updates
Access to Agency Policies
Report a Complaint
Submit a Commendation
Incident Maps
Service Provider Maps
Department Information Quiz

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* 8. Please list any features you think would be beneficial to a Public Safety App.

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* 9. How likely are you to use a mobile device during an emergency to obtain information?

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* 10. Are you familiar with 311 services?

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* 11. Have you ever called 911 to report an emergency?

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* 12. How likely are you to call 911 from your mobile phone rather than a landline?

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* 13. If you could text information about an emergency to 911 would you?

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* 14. Do you believe submitting photos or video of an emergency to an emergency call center offers you a benefit in reporting that emergency?

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* 15. Would you sign up for a reverse 911 notification system to your mobile phone or device in the event of an emergency or disaster?

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* 16. If you have any suggestions regarding technological services you believe the LAFD should provide to the public, please list them below.

Thank you for taking the time to participate in this brief survey. We always seek to improve our services to you and we look forward to making improvements based on your feedback.

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