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Supply Chain Central Feedback2
Thank you for taking the time to provide feedback on Nordson's Supply Chain Central (SCC) supplier webportal.
Required questions are marked with a star *
1.
Survey Responses are anonymous. Please leave your email, supplier name, or supplier number if you would like us to follow-up directly about your responses.
*
2.
What risk mitigation strategies have you made based on lessons learned from COVID-19?
(Required.)
3.
Have you made specific changes to your longest lead time or highest risk components?
*
4.
What are the largest impacts affecting your supply chain now? Check all that apply.
(Required.)
Freight Capacity
Labor Shortages
Raw Material Shortages
Component Shortages
Other (please specify)
No Supply Issues
5.
What makes a good Supply Chain partner?
*
6.
How does Nordson compare with your other customers?
(Required.)
More difficult than other customers
1 star
slightly more difficult
2 stars
neutral
3 stars
slightly easier
4 stars
Easier than other customers
5 stars
*
7.
How could our Companies increase collaboration and generate more value?
(Required.)
*
8.
What types of information do you share with your suppliers? Check all that apply.
(Required.)
Forecast/Usage
Customer Compliance Requests
Metrics/Key Performance Indicators
Process Improvements
Quality Defect Occurrences
Other (please specify)
No information is shared with suppliers
9.
What information do you want from Nordson and are you able to access it?
*
10.
What changes could Nordson make that could lower costs? Check all that apply.
(Required.)
Engineering Design Changes
Raw Material Changes
Larger Purchase Quantities
Increases Purchase Lead Times
Other (please specify)
No changes possible to lower current pricing
11.
How can Nordson optimize transportation capacity utilization?
*
12.
How can we improve SCC?
(Required.)
*
13.
Overall, how easy to use do you find SCC?
(Required.)
Very difficult to use
1 star
difficult to use
2 stars
neutral
3 stars
easy to use
4 stars
Very easy to use
5 stars
*
14.
About how much time per week do you spend on SCC?
(Required.)
0-1 hour
1-2 hours
2-5 hours
more than 5 hours
*
15.
Do you know about the following features? Check all that apply.
(Required.)
Drawings
Payment Reports
Monthly Metrics
Compliance Information Requests
Barcode Printing
Training Documents
PO Transaction History Reports
I'm not familiar with any of these features
16.
What feature or page do you find the most helpful in SCC?
17.
What feature or page do you find most frustrating about SCC?
18.
Are there any features or pages that you find unnecessary and could live without?
19.
If you could change one thing about SCC what would it be?
20.
If you could add one feature to SCC what would it be?
*
21.
Do you find that SCC makes it easier or harder to manage your Nordson business?
(Required.)
Harder to manage Nordson business
1 star
somewhat harder
2 stars
neutral
3 stars
somewhat easier
4 stars
Easier to manage Nordson business
5 stars
*
22.
How does SCC compare to other customer webportals you use?
(Required.)
SCC is harder to use
1 star
SCC is somewhat harder to use
2 stars
neutral
3 stars
SCC is somewhat easier to use
4 stars
SCC is easier to use
5 stars
*
23.
Are you doing any form of EDI or direct data interface with other customers? This includes FTP file sharing.
(Required.)
Yes
No
24.
Are you reporting any Environmental/Sustainability and Governance statistics to any of your current Customers? Check all that apply
Safety Statistics
Training
Living Wage
Minority/Veteran/Diversity Information
Code of Conduct
Other (please specify)
25.
Please add any additional comments about SCC and Nordson below:
