Introduction
Hounslow Highways is the Highways Maintenance Contractor, working on the adopted public highway in Hounslow, from January 2013 to December 2037. We deliver all aspects of highways-related maintenance services on behalf of the London Borough of Hounslow.
This annual survey is designed to gather feedback from stakeholders on the performance and service quality of Hounslow Highways. Your responses will help us identify strengths and areas for improvement. We value your input and thank you for helping us improve our services.
Survey Opening Date: Monday, 6th October 2025
Survey Closing Date: Friday, 28th November 2025
Thank you for taking the time to take part in Hounslow Highways' Customer Satisfaction Survey 2025.
Any question marked with an * requires a compulsory response. We appreciate any additional feedback you can provide.
The survey should take approximately 10 minutes to complete.
Thank you for your time.