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WorkBC Virtual Services Survey
This survey is anonymous and will help the us improve the accessibility and content of our virtual services.
OK
1.
What Service Delivery Channel are you most comfortable with when participating in WorkBC services?
Virtual services
In person services
Outreach
2.
Do you have access to any home computer or mobile device which is able to use video calling platforms using a webcam and microphone via the Internet? (e.g. PC, Laptop, Smartphone, Tablet etc.)
Yes, I have reliable access to a home computer or mobile device which is capable of using video-based communication via the Internet
Yes, I have reliable access to a laptop or mobile device (Smartphone, Tablet), but rely on access to public WiFi connections
No, I have access to a home computer or device capable of making video calls, but do not have reliable access to the Internet
No, I do not have access to any home computer or mobile device capable of using video-based communication
3.
What type of Virtual Services are you currently using to participate in WorkBC services? (Select all that apply)
Telephone
One-on-one appointments via Video Call (Big Blue Button or Jitsi)
Live Webinars or other group sessions via Video Call (Big Blue Button or Jitsi)
Email
Online Employment Services (OES) Messaging, via the Client Portal
The CareerConnect platform
Other (please specify)
4.
Please rate your comfort level with using virtual technologies?
Very High
High
Average
Low
Very Low
5.
What has been your
primary
method of virtually communicating with WorkBC, for the purposes of participating in services?
Telephone
Video Call ('Big Blue Button' or 'Jitsi Meet')
Email
Secure Online Employment Services (OES) Messaging, Via the Client Portal
6.
What has been your
preferred
method of virtually communicating with WorkBC, for the purposes of participating in services?
Telephone
Video Call ('Big Blue Button' or 'Jitsi Meet')
Email
Secure Online Employment Services (OES) Messaging, Via the Client Portal
7.
Please describe your experience with ‘Big Blue Button’ or 'Jitsi Meet' Video calls below.
I found the software easy to use.
I found the software slightly difficult, it took some getting used to.
I found the software difficult to use, with a steep learning curve.
I was unable to use the software, it was too complicated.
I haven't used the software yet.
Current Progress,
0 of 21 answered
