* 1. Which of the following best applies to you?

* 2. Did your Information and Referral Specialist introduce themselves?

* 3. Did the specialist ask questions to find out about the family needs?

* 4. Did the specialist provide you information to help aid your search?

* 5. Did the specialist direct you to the online data base?

* 6. Did the specialist give you clear options and did you understand your next steps?

* 7. Were invited to call back if you have any further questions?

* 8. Please share your experience with our service?

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