The Espresso service Network needs your help with improving U.S. espresso service. If you are currently responsible for the maintenance of a commercial espresso machine, we hope you will take the time to complete our short 2 minute survey. Your specific answers are kept confidential.

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* 1. Which best describes you?

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* 2. When the espresso machine(s) you own/operate is serviced, does your espresso repair technician test your water?

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* 3. What is the average hardness of the water supply to your building?

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* 4. What type of water treatment is used for the espresso machine(s) you are responsible for maintaining?

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* 5. Is the water treatment you use for the espresso machine(s) you own or operate, maintained by an espresso service company?

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* 6. When considering water treatment for your espresso machine, how satisfied are you with the level of knowledge and support you have received from your espresso service provider?

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* 7. Are there any suggestions you would like to offer your service provider to help in the maintenance of your espresso machine?

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