Thank you for taking the time to help us provide our guests with the best experience possible. Without honest feedback, we are not able to grow and become better at what we do!

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1. Please share your name(only if you would like) and the date of your last visit. (Required.)

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2. What campus did you most recently visit?

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3. Please share the name of your student.

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4. Were you greeted by the personnel at the front desk in a friendly manner? (Required.)

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5. Did your student greet you with a double handshake and a smile?

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6. Did you receive your two minute stress relieving treatment? This is a massage of the scalp, neck, and/or shoulders.

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7. Did the student work to find out what YOUR needs and desires are with your hair, skin, or nails?

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8. Was the instructor helpful and available for the student during your service?

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9. Did the student satisfy your needs and desires with the end result?

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10. Did the student provide you with suggested products that would benefit the needs you have for your hair, skin, or nails?

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11. Did the student ask you if you would like to rebook your next appointment with us?

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12. If you were to rate the customer service provided to you, how many stars would you give us?

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13. Is there anything we can do to improve in order to make your next visit more enjoyable? (Required.)

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14. Below, please share a personal testimony with us in regards to your experiences at Hays Academy. Understand that if you choose to do this that it can be used in any future marketing materials that Hays Academy chooses to use it in. Thanks for choosing Hays Academy of Hair Design, we appreciate you!

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