Old College Lawn Tennis Club Membership Survey

5.Satisfaction with your Club

These questions are designed to help us understand how satisfied overall you are with the Club, as well as your tennis experience. It will help inform the Club of any changes that can be made to benefit the members.
1.How often do you play tennis at Old College?
2.Tennis sessions attended (please tick all that apply)
3.Overall Satisfaction(Required.)
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied are you overall with the Club
4.Please tell us what you most value and enjoy about your Old College Membership?
5.How satisfied are you with the following Tennis sessions and events?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
NA
Club Play (mix-ins)
Group Coached Sessions
Women’s Social Sessions
Men’s Social Sessions
Box Leagues
Annual Tournament
Teams
Court availability for personal use
6.How satisfied are you overall with the coaching?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
NA
Group Coaching Sessions
Team Coaching
Personal Coaching
7.How satisfied are you with the Club Facilities?
Very Satisfied
Satified
Neutral
Dissatisfied
Very Dissatisfied
Courts
Grounds
Clubhouse
Bar (including opening hours)
8.How satisfied are you with the Social side of the Club (non-Tennis)
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Events
Opportunities to socialise
9.What changes or improvements at the Club would you most like to see?
The Clubhouse
10.Do you know about the Clubhouse proposed development?
11.If yes, have you seen the Clubhouse Development details?
Several changes are required for the Clubhouse (such as wheelchair access, plumbing, electrical, health and safety compliance, and new kitchen appliances). Other changes are deemed highly desirable following membership consultations over the course of 2023-4 (more space/better layout, improved changing rooms and an updated kitchen and bar). These changes have all been incorporated into the final Clubhouse development design, which has now been submitted for planning approval.

For the development, the Club needs to raise funds and, as a Members’ Club, we need to look to our membership to achieve this, through increased membership fees*, a levy* and any voluntary donations.
(*Will vary by membership categories)
12.Please can you indicate the levy you would be able and prepared to pay for the Clubhouse development (adult members only)
13.Would the amount you are prepared to pay increase if the levy were to be paid in two instalments?
14.If yes, please indicate the total amount you would be prepared to pay
15.Would you be interested in making a donation (instead of, or in addition to, a levy?)
16.If you were to make a donation, would you want some sort of acknowledgement?(Required.)
17.If you have anything else you would like to add relating to the Club, or the Clubhouse development, please comment here
Demographics and Membership Details
18.Gender
19.Age
20.Address
Membership: Please indicate your membership type and tennis category
21.Junior
22.Young Adult
Advanced
Intermediate
Improver
Peak
Off-Peak
23.Adult
Advanced
Intermediate
Improver
Unknown
Peak
Off-Peak
Outside M25
Lastly
24.Are you a member of any other Tennis Club(s)
25.If you do belong to another Tennis Club, please state the main reason
Thank you very much for your time and participation!
Current Progress,
0 of 25 answered