Wright Memorial Public Library Community Survey 2022 Question Title * 1. Do you use Wright Library? Yes No If no, why not? Question Title * 2. In the previous year, how often have you visited Wright Library in person? I did not visit Wright Library 1-2 times 3-4 times 5 or more times Question Title * 3. What other libraries have you visited in the past year? How often and why? Question Title * 4. Typically, what do you do at the library? (Check all that apply) Use the computers Use the Wi-fi Pick up Holds Attend a program Use document services (printer, copier, fax, scan) Browse collections Check out materials Do research/Genealogy Use meeting rooms Attend a community meeting Read, work, or study Other (please specify) Question Title * 5. I visit Wright Library…(Check those that are most important to you) To learn new things For my kids to learn new things To spend time with friends and/or family To see or learn about something I am already interested in To feed my/our curiosity or discover something new Because my children enjoy it Because I enjoy it Because I like the atmosphere To get out of the house Other (please specify) Question Title * 6. What does the library do well? (Check those that are most important to you) The library helps me as a parent/caregiver The library helps people in my community The library contributes to the quality of life in my community Staff members make me feel welcome and help me get what I need The library is a good partner with other community organizations and local business. This library doesn't do anything well Other (please specify) Question Title * 7. What materials and services are most valuable to you and your family? (Check your top 3 choices) I/we like the collections of books and materials (physical and digital) I/we use SearchOhio, OhioLINK (interlibrary loan services) I/we enjoy the programs I/we use the online databases/subscriptions, i.e. Ancestry, Consumer Reports, NYT, WSJ, and LinkedIn Learning I/we use the meeting rooms I/we use the computers I/we use the Wi-Fi I/we use document services (printing, copying, faxing, notary, and passports) I/we appreciate the knowledgeable, friendly staff Other (please specify) Question Title * 8. What materials and services are most valuable to the community? (Check your top 3) Collections of books and materials and databases (physical and digital) Access to materials through SearchOhio and OhioLINK (interlibrary loan services) Educational classes and programs Access to computers and Wi-Fi Spaces for meetings and events Support and resources for students, educators, and schools Technology Support Document services (notary, passports, printing, copying, faxing) Outreach services to the elderly (homebound delivery, services to nursing homes) Local history collection Active space for educational play for kids/teens Quiet study/reading space Other (please specify) Question Title * 9. What would improve this library? I think they are doing a great job already More materials/collections (books, films, etc.) More digital materials/databases More educational in-person programs More virtual programs More outreach to the community (presence at events, home delivery) Friendlier/more welcoming staff More use of outdoor space Other (please specify) Question Title * 10. It is easy to find things at the library. Yes No If no, please describe Question Title * 11. What has been your experience with the physical condition of the library materials? Very Poor Poor Average Good Very Good Excellent Question Title * 12. Do you prefer physical books/audiobooks or digital books (ebooks and eaudiobooks)? Physical Digital Either I don't read books Question Title * 13. What equipment or technology would you like to try, use, or learn? (check all that apply) Computer software (i.e. Microsoft Office, Google Docs) Smart phone and apps Maker services: 3D printer, laser cutter, vinyl printer, etc. Video/photography and editing software Family photo/video digitization Virtual/Augmented Reality Assistive Tech (i.e. low vision magnifiers, screen readers) Podcasting Other (please describe) Question Title * 14. Where do you usually hear about new titles you want to check out? (check all that apply) Library newsletter Friends/word of mouth Books I see in stores or online TV Magazines or Newspapers Social Media Library catalog, website, or mobile app Place of worship Library staff Library displays/browsing library shelves Popular or critical reviews Other (please specify) Question Title * 15. How do you find out about community events? (Check all that apply) Local Newspaper (Oakwood Register, Dayton Daily News) Place of Worship Social Media Oakwood Scene (bi-monthly city services mailer) Friends/word of mouth Event mailings/flyers/signs Websites Other (please specify) Question Title * 16. Do you have adequate internet access at home? Yes No Question Title * 17. How do you prefer to learn? In person Live online classes Online recorded videos Books One-on-one sessions Other (please specify) Question Title * 18. On the library's website or mobile app, I know how to: (check all that apply) Search the catalog Access my library account Request an interlibrary loan (use SearchOhio or OhioLink) Make a purchase suggestion Find programs Register for programs Reserve a meeting room Make a passport appointment Ask a reference question Contact library staff Access Library Board meeting info I don't know how to do these things I don't use the library's website Question Title * 19. What is the biggest current challenge for our community? Question Title * 20. What knowledge or skills for personal or professional development are you interested in? (check all that apply) Resume writing Job searching on the internet Foreign language Computer coding Small business or startup information and guidance Will/trust/legal document support Online calendars (iCal, Google Calendar, MSOutlook) Collaborative platforms (Teams, Slack) Cloud photo storage (iCloud, Google photos) Retirement and/or financial planning Tax information and support Nothing Other (please specify) Question Title * 21. What could we do to improve your library experience? Question Title * 22. What is your favorite thing about the library? Question Title * 23. Are you a resident of Oakwood? Yes No Question Title * 24. What is your age? Under 13 years old 13-17 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65+ years old Question Title * 25. FOCUS GROUP INFORMATION I am interested in participating in a Focus Group to provide feedback about the library during the Strategic Planning Process. Yes No Question Title * 26. My preferred method of offering additional feedback for Focus Group participation is: Email Phone Video Conference call (via Zoom/Microsoft Teams) Handwritten response returned to the library Question Title * 27. If you would like to participate in a Focus Group for the library, you must include your contact information below. Name Email Address Phone Number Done