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Wright Memorial Public Library Community Survey 2022
1.
Do you use Wright Library?
Yes
No
If no, why not?
2.
In the previous year, how often have you visited Wright Library in person?
I did not visit Wright Library
1-2 times
3-4 times
5 or more times
3.
What other libraries have you visited in the past year? How often and why?
4.
Typically, what do you do at the library? (Check all that apply)
Use the computers
Use the Wi-fi
Pick up Holds
Attend a program
Use document services (printer, copier, fax, scan)
Browse collections
Check out materials
Do research/Genealogy
Use meeting rooms
Attend a community meeting
Read, work, or study
Other (please specify)
5.
I visit Wright Library…(Check those that are most important to you)
To learn new things
For my kids to learn new things
To spend time with friends and/or family
To see or learn about something I am already interested in
To feed my/our curiosity or discover something new
Because my children enjoy it
Because I enjoy it
Because I like the atmosphere
To get out of the house
Other (please specify)
6.
What does the library do well? (Check those that are most important to you)
The library helps me as a parent/caregiver
The library helps people in my community
The library contributes to the quality of life in my community
Staff members make me feel welcome and help me get what I need
The library is a good partner with other community organizations and local business.
This library doesn't do anything well
Other (please specify)
7.
What materials and services are most valuable
to you and your family?
(Check your top 3 choices)
I/we like the collections of books and materials (physical and digital)
I/we use SearchOhio, OhioLINK (interlibrary loan services)
I/we enjoy the programs
I/we use the online databases/subscriptions, i.e. Ancestry, Consumer Reports, NYT, WSJ, and LinkedIn Learning
I/we use the meeting rooms
I/we use the computers
I/we use the Wi-Fi
I/we use document services (printing, copying, faxing, notary, and passports)
I/we appreciate the knowledgeable, friendly staff
Other (please specify)
8.
What materials and services are most valuable
to the community
? (Check your top 3)
Collections of books and materials and databases (physical and digital)
Access to materials through SearchOhio and OhioLINK (interlibrary loan services)
Educational classes and programs
Access to computers and Wi-Fi
Spaces for meetings and events
Support and resources for students, educators, and schools
Technology Support
Document services (notary, passports, printing, copying, faxing)
Outreach services to the elderly (homebound delivery, services to nursing homes)
Local history collection
Active space for educational play for kids/teens
Quiet study/reading space
Other (please specify)
9.
What would improve this library?
I think they are doing a great job already
More materials/collections (books, films, etc.)
More digital materials/databases
More educational in-person programs
More virtual programs
More outreach to the community (presence at events, home delivery)
Friendlier/more welcoming staff
More use of outdoor space
Other (please specify)
10.
It is easy to find things at the library.
Yes
No
If no, please describe
11.
What has been your experience with the physical condition of the library materials?
Very Poor
Poor
Average
Good
Very Good
Excellent
12.
Do you prefer physical books/audiobooks or digital books (ebooks and eaudiobooks)?
Physical
Digital
Either
I don't read books
13.
What equipment or technology would you like to try, use, or learn? (check all that apply)
Computer software (i.e. Microsoft Office, Google Docs)
Smart phone and apps
Maker services: 3D printer, laser cutter, vinyl printer, etc.
Video/photography and editing software
Family photo/video digitization
Virtual/Augmented Reality
Assistive Tech (i.e. low vision magnifiers, screen readers)
Podcasting
Other (please describe)
14.
Where do you usually hear about new titles you want to check out? (check all that apply)
Library newsletter
Friends/word of mouth
Books I see in stores or online
TV
Magazines or Newspapers
Social Media
Library catalog, website, or mobile app
Place of worship
Library staff
Library displays/browsing library shelves
Popular or critical reviews
Other (please specify)
15.
How do you find out about community events? (Check all that apply)
Local Newspaper (Oakwood Register, Dayton Daily News)
Place of Worship
Social Media
Oakwood Scene (bi-monthly city services mailer)
Friends/word of mouth
Event mailings/flyers/signs
Websites
Other (please specify)
16.
Do you have adequate internet access at home?
Yes
No
17.
How do you prefer to learn?
In person
Live online classes
Online recorded videos
Books
One-on-one sessions
Other (please specify)
18.
On the library's website or mobile app, I know how to: (check all that apply)
Search the catalog
Access my library account
Request an interlibrary loan (use SearchOhio or OhioLink)
Make a purchase suggestion
Find programs
Register for programs
Reserve a meeting room
Make a passport appointment
Ask a reference question
Contact library staff
Access Library Board meeting info
I don't know how to do these things
I don't use the library's website
19.
What is the biggest current challenge for our community?
20.
What knowledge or skills for personal or professional development are you interested in? (check all that apply)
Resume writing
Job searching on the internet
Foreign language
Computer coding
Small business or startup information and guidance
Will/trust/legal document support
Online calendars (iCal, Google Calendar, MSOutlook)
Collaborative platforms (Teams, Slack)
Cloud photo storage (iCloud, Google photos)
Retirement and/or financial planning
Tax information and support
Nothing
Other (please specify)
21.
What could we do to improve your library experience?
22.
What is your favorite thing about the library?
23.
Are you a resident of Oakwood?
Yes
No
24.
What is your age?
Under 13 years old
13-17 years old
18-24 years old
25-34 years old
35-44 years old
45-54 years old
55-64 years old
65+ years old
25.
FOCUS GROUP INFORMATION
I am interested in participating in a Focus Group to provide feedback about the library during the Strategic Planning Process.
Yes
No
26.
My preferred method of offering additional feedback for Focus Group participation is:
Email
Phone
Video Conference call (via Zoom/Microsoft Teams)
Handwritten response returned to the library
27.
If you would like to participate in a Focus Group for the library, you
must include your contact information below.
Name
Email Address
Phone Number