Listening to clients has always been important to us. Your feedback will help us better serve people like you!

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* 1. Overall, how satisfied are you with the STARS Program? Think about the people who helped you, the steps you went through, the length of time it took, and the service itself. Check the statement that best describes your satisfaction.

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* 2. How did we do in each of the following areas.  Circle the grade that you would give us.

  Bad Poor Ok Better Excellent
The way staff treated you
Staff's knowledge about the service or program
Staff's understanding of your needs
The qualification/screening process
The length of time it took to receive service

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* 3. What could we have done better? Please explain below.

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* 4. Did you have any problems with the service you received? If yes, explain below.

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* 5. Without this service,  would you have been able to get the help you needed?

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* 6. How much do you feel that the services you received from SCAP have helped to improve your quality of life?

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