How would you evaluate.

Please help us improve our services by rating us on the quality of services you have received.  Your honest opinions are important and your responses are confidential.  Please circle the response that best represents your feelings about the questions.  If you are unsure of a question, leave it blank. If you have any specific concerns, call Chevreulson Pierre, MA, Director of Compliance at (617) 745-2756.  Thank you for your help!

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* 1. Where did you receive the services from?

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* 2. The overall quality of the service you receive.

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* 3. The courtesy and respect shown to you by staff?

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* 4. The degree of confidentiality?

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* 5. Opportunity to participate in decisions about your treatment?

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* 6. How well the services you receive help you deal with the problems you face?

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* 7. Ability of your clinician(s) to understand and meet your needs?

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* 8. If you receive medication here, your experience with your psychiatrist or nurse?

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* 9. If you receive therapy here, your experience with your therapist?

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* 10. Ease and convenience of making appointments?

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* 11. Ability to reach staff by telephone?

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* 12. Extent to which your calls were returned in a timely fashion?

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* 13. How well the services you receive help you deal with the problems you face?

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* 14. Ability to set an appointment when needed?

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* 15. Would you recommend our organization to others?

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* 16. Did you receive any services via telehealth?

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