KCWN 2019 Listener Survey Question Title * 1. Thank-you for listening to KCWN! What time of day do you listen most during the week? ALL DAY EVERY DAY Mornings with Bev 6-9am Mid-Days with Ryan 10am - 1pm Afternoon Drive with Lisa Williams 2-6pm Evenings with Brant and Sheri 7-11pm I just listen to the church services on Sundays I listen to whoever is on when I'm in the car Question Title * 2. Do you listen on Saturday? Yes - all day long On and off throughout the day Just when I'm in my car I never listen on Saturdays Question Title * 3. Do you listen on Sunday? Yes - all day long On and off throughout the day Just for the church services Only when I'm in the car I never listen on Sundays Question Title * 4. When you think about the balance of music to teaching and special programs, would you say the mix is: Just right Too much music Too much preaching/special programming Question Title * 5. KCWN plays music 20 out of 24 hours a day, and we also feature some great teaching and preaching hous - do you listen to any of these programs? Focus on the Family 5:30am M-F Joyce Meyer Ministries 6:15am M-F Focus on the Family 9:00am M-F Nancy De Moss - Revive Our Hearts 9:30am M-F Charles Stanley - In Touch 1:00pm M-F Chuck Swindoll - Insight for Living 1:30pm M-F John MacArthur - Grace to You - 6:00pm M-F Greg Laurie - A New Beginning - 6:30pm M-F Joyce Meyer Ministries 10:00pm M-F Focus on the Family Weekend Edition 6/8:00am Saturday Jon Rivers - 20 the Countdown Magazine - 11am Saturday Mark Gregston - Parenting Today's Teens Weekend Edition 1pm Saturday Worship with Andy Chrisman - 6pm Saturday Third Church Contemporary Service 8am Sunday Covenant Reformed Church - Morning Worship Service live - 9:30am Sunday Worship with Andy Chrisman (rebroadcast) 11am Sunday Pastor Tony Plummer/Tim Keller - The Amen Hour - 2pm Sunday Steve Heerema - The Way Newton 5pm Sunday Covenant Reformed Church - Evening Worship Service live - 6:30pm Sunday Mark Gregston - Parenting Today's Teens Weekend Edition 9pm Sunday I don't listen to any special programs. Question Title * 6. Since music is the #1 reason people listen to KCWN, the station works hard to provide the right balance of classic songs from popular artists along with a mix of new music from familiar and debut artists. How do you feel about the new music at KCWN? I love all the new music and artists, and would enjoy hearing even more! The balance of old to new music seems just about right. There's too much new music and not enough of the artists I know and love. Question Title * 7. I enjoy listening to KCWN because... (pick all that apply) The encouraging message It's a local station with roots in the community I can relate to the people on the air I regularly hear exciting new music I know I will hear all my favorite artists The special programs and preaching really minister to me It's family-friendly The station keeps me informed about relevant news and events happening in the area It helps me in my daily walk with Jesus The music and message are consistent with my Biblical values and theology Question Title * 8. There are many ways to listen to KCWN today - do you: Listen on the radio Stream the broadcast on our website wherehopeshines.org Listen on the free KCWN Smartphone app for iPhone and Android Smartphones Listen to KCWN with the Alexa skill on my Amazon Echo smart home device Question Title * 9. The KCWN website (wherehopeshines.org) received a major overhaul in 2018; have you seen the new site? Yes No Question Title * 10. If you've seen the new website, overall how do you like it? I think the new website is a major improvement! It's ok - it seems about the same as the old site. I miss the old wherehopeshines.org! Question Title * 11. If you use the KCWN website, do you: Visit the website daily Check it out several times a week Visit occasionally Use it rarely I've never visited the KCWN website Question Title * 12. If you use the KCWN website, do you use any of the following: Community Calendar Online Bible Study from Sabra Dyas Announcements/Slides on Front Page Program Guide Staff blogs Listen to KCWN online Other (please specify) Question Title * 13. The KCWN Community Calendar also received a major overhaul in the website redesign; if you use the community calendar, overall would you say: It's great! The new features are a nice improvement over the old calendar. It's ok - it seems about the same as the old community calendar. I don't like it; I wish you had the old community calendar. Other (please specify) Question Title * 14. Have you ever decided to attend an event in South Central Iowa based on hearing us announce a Community Calendar event on the air or seeing a Community Calendar event on our website? Yes No Question Title * 15. Earlier this year KCWN launched an online Bible study - questions written by Sabra Dyas to correspond with her M-F 8:30am "Breaktime" short program. Are you using the online Bible study at wherehopeshines.org? Yes No Question Title * 16. Sabra and Ryan write blog posts daily Monday - Friday, and Bev periodically posts blog entries as well. Do you follow any of the blogs on the new KCWN website? Yes, I read them every day from the website or on Facebook Yes, I read them but not every day No, I don’t follow the staff blogs Question Title * 17. Did you know the KCWN website has a "Playlist History" page (under "Programs") that allows you to easily search for a song title by date/time? Yes No Question Title * 18. Are there any other features or changes that would make the new KCWN website even better? Question Title * 19. In an effort to create greater visibility for community events, KCWN has been running advertisements for selected events throughout the day on the air and creating slides for the KCWN website homepage. Have you noticed these activities? I've heard the community calendar "manager spot" advertisements on the radio I've seen the community calendar slides on the KCWN website homepage I've seen/heard both of the above I haven't heard or seen the advertisements for community calendar events Question Title * 20. Do you follow KCWN on Facebook? Bev also has a page you can follow by friending her where lots of morning show topics pop up. Yes, I follow the KCWN page No, I don't follow the KCWN page Yes, I friended Bev and follow her page No, I don't follow Bev's page Question Title * 21. Do you visit or use the KCWN Twitter page? Yes No Question Title * 22. Have you used the KCWN Studio Text Line (641) 629-1050? Yes No Question Title * 23. When you are not listening to KCWN on the radio, what other ways do you listen to Christian music? CDs Downloaded files from iTunes, Amazon, etc. Free streaming service like Pandora, Amazon Prime Music, etc. Paid service like Apple Music, Spotify, etc. Watch music videos on YouTube Other (please specify) Question Title * 24. If you have an iPhone or Android smartphone, do you have the free KCWN smartphone app? Yes No I don't have an iPhone or Android smartphone Question Title * 25. If you have the KCWN app, do you only use it to listen to our broadcast? Yes No Question Title * 26. Other than listening to our broadcast, how do you use the KCWN smartphone app (select all that apply)? See a list of songs that have recently played Listen to interviews on "Soundcloud highlights" Send a voice message to the studio with the "ShoutOut!" function Visit the KCWN website Use the alarm to wake up to KCWN's live broadcast View KCWN's social media accounts (Facebook/Twitter) Send a text through the app Send an e-mail through the app I only listen to KCWN's broadcast Question Title * 27. Do you ever pair your smartphone via bluetooth with your car stereo and listen to the KCWN app through your vehicle's audio system? Yes No Question Title * 28. Do you limit use of the KCWN app because of concerns about using too much data? Yes No Question Title * 29. Are there any features that would make the KCWN app more useful? Question Title * 30. Do you have an Amazon Echo smart home device? Yes No I don't know what an Amazon Echo smart home device is. Question Title * 31. If you have an Amazon Echo smart home device, have you enabled the KCWN Alexa Skill, which allows you to play KCWN's live broadcast simply by saying, "Alexa, Play KCWN," "Alexa, Listen to KCWN," or "Alexa, Open KCWN"? Yes No I don't know what an Alexa Skill is. Question Title * 32. Would you be interested if KCWN added an internet-only, all-music station - same format as today without the preaching/teaching blocks or church services - that you could listen to on the website or with the KCWN smartphone app? Yes No Question Title * 33. From time to time KCWN features live interviews with guests who are sharing about community events or inspirational personal stories. How do you feel about interviews on KCWN? I wish there were more! There are too many. They seem about just right. I don't like them at all! Question Title * 34. Every other Friday Bev has Pastor Steve Heerema from the Way Church in Newton join her for the morning show - do you listen to Bev and Steve on these Fridays? Yes No Question Title * 35. Did you know "The Bev and Steve Show" and most of our in-studio live interviews are now available as a podcast for on-demand listening via Facebook, the "audio archive" on the KCWN website (wherehopeshines.org), and the KCWN smartphone app? Yes No Question Title * 36. Have you ever listened to the podcast version of "The Bev and Steve Show?" Yes No I might now that I know how to find the podcast! Question Title * 37. Do you know that once a year in late October KCWN does the Fall Share fundraising campaign? Yes No Question Title * 38. Did you know you can make a donation to KCWN during Fall Share and any time of the year by texting (641) 450-1847? Yes No Question Title * 39. Do you enjoy seeing the artists you hear on KCWN live in concert when they come to South Central Iowa? Yes, I go to just about every event I hear about, even if I have to drive a bit! I like going, but only if the concert is near my home. I go to concerts every once in awhile. I can't afford the price of concert tickets and only go to events that are free. I never go to concerts. Question Title * 40. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 41. Are you male or female? Male Female Question Title * 42. How long have you been listening to KCWN? Less than 1 year 1-3 years 3-5 years 5-10 years More than 10 years Since the very beginning! :-) Question Title * 43. Do you have any other comments, questions, or concerns? Question Title * 44. What is the one thing you appreciate most about KCWN? Question Title * 45. What is your zip code? Question Title * 46. Would you like to be included in any prize drawings for this survey? Yes No Question Title * 47. If you answered yes, please include your contact information (Name, e-mail and/or phone please) Done