* 1. Overall, how well does our website meet your needs?

* 2. How easy was it to find what you were looking for on our website?

* 3. Did it take you more or less time than you expected to find what you were looking for on our website?

* 4. How visually appealing is our website?

* 5. How easy is it to understand the information on our website?

* 6. How easy is it to check out from our website?

* 7. How much do you trust the information on our website?

* 8. How likely is it that you would recommend our website to a friend or colleague?

Not at all likely
Extremely likely

* 9. Do you have any other comments about how we can improve our website?

* 10. In the past 12 months, how many times have you visited our website?

* 11. What is your age?

* 12. What is your gender?

* 13. Do you have any other comments, questions, or concerns?

* 14. Which of the following social networking websites do you currently have an account with? (Check all that apply)

* 15. In a typical day, which of the following social networking websites do you use most often?

* 16. If you could use only one of the following social networking services, which would you use?

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