Physical Therapy at Hot Springs Health Program Patient Satisfaction Survey

Question Title

* 1. How did you hear about Physical Therapy at Hot Springs Health program?

Health Care Provider outside of Hot Springs Health Program

Health Care Provider at Hot Springs Health Program

Internet

Friend/Family

Other (please specify)

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* 2. I was able to schedule an initial evaluation in a timely fashion.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. Insurance matters and payment were explained clearly.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. The Physical Therapist was professional, courteous, and friendly.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. The Physical Therapist explained my injury/problem in a way I could understand.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. At follow up visits, I received enough individual attention from staff.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. I followed the instructions of the therapist with a home exercise program.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. My condition improved because I went to Physical Therapy at Hot Springs Health Program.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 9. If I need Physical Therapy in the future, I would go to Hot Springs Health Program Physical Therapy.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. I would recommend Hot Springs Health Program Physical Therapy to friends and family.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Physical Therapy at Hot Springs Health Program Patient Satisfaction Survey

Question Title

* 1. How did you hear about Physical Therapy at Hot Springs Health program?

Question Title

* 2. I was able to schedule an initial evaluation in a timely fashion.

Question Title

* 3. Insurance matters and payment were explained clearly.

Question Title

* 4. The Physical Therapist was professional, courteous, and friendly.

Question Title

* 5. The Physical Therapist explained my injury/problem in a way I could understand.

Question Title

* 6. At follow up visits, I received enough individual attention from staff.

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* 7. I followed the instructions of the therapist with a home exercise program.

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* 8. My condition improved because I went to Physical Therapy at Hot Springs Health Program.

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* 9. If I need Physical Therapy in the future, I would go to Hot Springs Health Program Physical Therapy.

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* 10. I would recommend Hot Springs Health Program Physical Therapy to friends and family.

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* 11. Please make any other comments you have below.